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November 2024 by Ashley Thomas
Dylan helped me out with awesome attitude & patience. He helped me with an issues and in between him working on a separate register. W
He was happy to help me and solved my issue. Thank you !
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June 2024 by lex lopez
I’m giving one star because of the horrible customer service that the management team has. I went to buy a sweatshirt and an adorable skirt. Kyliah was so helpful and kind to me, but as she was about to check me out, the manager said that she had to be the one to ring me up. I was spending near 100 dollars and her explanation was that since I knew Kyliah, she had to be the one to check me out. I knew she was just trying to take the sale away from her cashier. Not a team player at all. The manager was standing right over her shoulder watching her so she would’ve easily been able to see if she tried to do anything. Unbelievable behavior. I decided to just not buy anything at all.
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May 2024 by Shanna Enick
Never had a bad experience in the past , so the other day I felt like this employee Davina was watching my every move and felt like anything I touched she rushed over to fix , and she didn't even greet me or ask if I need help finding anything. Next visit if she's working I aint going in there.
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April 2024 by Londriss :3
I give this two stars because I had a bad experience with this worker named Davina she completely ignored me! And had an attitude with me the whole time, she just looked so disinterested and annoyed that I was in there. Thankfully the other ladies were nice.
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December 2023 by Gavino Sanchez
One of the cashiers was very cool to talk to and so friendly
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November 2023 by Kevin Sheaffer
Natalie was awesome ?
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November 2023 by Adrian Castro
It’s hot topic, I like this, recently went and I just felt the need to comment stating that the staff can be really friendly and nice, it’s a small location sure (it’s Yakima, what do you expect tho right?) but Lex, the staff member who was helping me find some nice clothes, was really helpful and supportive, like in Yakima I’m really afraid to be myself around folks and so just being able to just make side chat while they helped me get clothes was very comforting and I felt really welcomed there, I came out with some cool new pants to.Only complaint, it doesn’t have as much as other locations but…again it’s just Yakima, I’m glad we have one around at the very least, nice atmosphere and friendly staff.
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October 2023 by Cyrus Blaze
Not a bad location. Not the best either.
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October 2023 by Romero Orosco
Great customer service
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October 2023 by Gregorio Cuellar
Very friendly employee's
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October 2023 by Demetrius Cook
Can't find what we were looking for
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August 2023 by J. Franklin
This store has gone downhill since the days of selling punk rock attire, jewelry, and CD's. Apparently the new "hot topic" is copying everything else. It feels like a knock off of Spencer's.
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August 2023 by sky butter
Got a corpse bride backpack for back to school and i loooove it and also love how they support the gays(lgbtq+)this place i truely recommend to go but most of the backpacks you see online in their store is not at the store?
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July 2023 by nick lopez
Spendy book awesome stuff. I'm glad it's kid approved. No nudes in there.
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October 2022 by Brandi Mccoy
The employee's are very friendly
