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March 2023 by Bryan Diehm
It’s a shame that you still have to give this guy a star. He’s a liar, a thief, and a coward. He has no honor. To all my military brothers and sisters you need to treat this guy like a burn pit. Just stay away from his him. Doing business with someone with no morals just won’t end well. Yeah well I also have pictures and paperwork from CWU , also you still have my dads ring you liar. Thank you for proving my point you coward
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February 2023 by Google user
It’s a shame that you still have to give this guy a star. He’s a liar, a thief, and a coward. He has no honor. To all my military brothers and sisters you need to treat this guy like a burn pit. Just stay away from his him. Doing business with someone with no morals just won’t end well. Yeah well I also have pictures and paperwork from CWU , also you still have my dads ring you liar. Thank you for proving my point you coward
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November 2022 by Johnny Rocket
Found the only place in town that can do same day ring resizing! My wedding ring not only fits better, it looks like new!
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October 2022 by Gold Hacker life
I have taken my wedding ring to get fixed here and the owner Mike is very reasonable price wise. He is always friendly and nice. Pretty fast service and my ring is always beautiful and sparkly when I pick it up. This will be my jeweler for any of our jewelry needs. I will recommend this place for sure.Sommer
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October 2022 by Michelle Mueller
Please do yourself a favor and avoid this place at all costs. My husband brought raw materials to him to have a ring made for me for my 40th birthday. Everything appeared to go well at first, but once we paid the whole bill, nothing ever progressed. Every time my husband went in it was one excuse after another. "I'll have it done next week"...2 months later. This was a 6 month long process to get our ring made. The communication was very poor, and in the end we did not get what we wanted. My husband had to go in and tell him finish the ring now or give us our stuff back. Well shock the ring was ready that afternoon. Too bad it was very very poorly made. First, the center stone was not what we talked about, and it was too small for the setting. I noticed immediately it moved when I touched it. Second, I noticed one of the side stones was not sitting correctly in the setting, and SEVERAL prongs on the whole ring were not set correctly. Since it took 6 months to get our ring in the first place, we went elsewhere to have it looked at and to get the correct stone put in the middle. The person who is helping us finish this ring was shocked at how poorly the stones were set and how loose they all were. This ring was made from materials that are a family heirloom, I would've been devastated if I lost a stone. What was supposed to be a really special present turned into an extremely frustrating situation, only leading to more frustration and more money out of our pocket for his mistakes. Please do not go here. If he pops on here and says this is fake, I have our receipts and pic of my ring to prove it. Save your time and money please.EDIT: First, I did not say anything was wrong with the design. It was a beautiful design. Second, I do know every single aspect of every conversation had. YOU told Matt that his opals were of excellent quality, that his uncle did a great job cutting them. It was his uncle who had them, it was his uncle who cut them, but great way to blame my husband on it all. Yes, he approved the design, again that is not our complaint. Yes, the small opals were cut really well. That's where it ends. Matt was furious when he came in to finally get my ring and didn't want to waste anymore time dealing with you and this situation. We were lied to for almost 6 months. Told it would be ready when it wasn't. There was ZERO communication. Matt had to physically go into the shop to get any communication at all. I can tell by a lot of the reviews that those positives are fake. Look at the 1 star reviews and the problems all sound similar to ours. The stones were VERY VERY VERY poorly set. The prongs were NOT holding them in at all. I could see it with my naked eye, a different jeweler showed me what i suspected, and even offered to write a letter stating what he found when we brought the ring in. I waited 6 months for something special to us, and even then it wasn't correct. Matt took the ring and left because we were no longer going to deal with you. I will be making a report to the BBB because this is ridiculous for you to put the entire blame on my husband. Yes, he approved the design, yes he left the store with the ring, only because we were sick of your BS excuses and wanted the ring we originally wanted. And funny, we have someone else cutting the opals you claim are awful and cant cut, and was informed they are amazing quality and better than anything the guy had in his shop that he could sell us. So continue to blame my husband, continue to put me down as well in the process, you messed up. You did not follow through, and we know we are not the first.
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October 2022 by Allen Schuler
I had a diamond ring that had been run over by a car. Mike got me a quote and an estimated time of repair. The service was finished early, and the ring looks great now.
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December 2021 by Kaylee Lawrence
The owner was so nice and helpful and the work he did on my engagement ring was pristine! The selections offered are also one of a kind and you can tell this business will treat you like family. I can only imagine what a commissioned piece would look like! 10/10 would definitely recommend if you need anything jewelry related in the Valley!
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September 2021 by Gus blevins sr
Good honest people great deals
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June 2021 by Chris R
Very friendly staff. Looking forward to coming back in for appraisals and to have custom work done. The location was easy to find and there is ample parking. Mike is very friendly and helpful. Overall one of the best experiences I've had in a jewelry store in a long time.
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May 2021 by nicole olels
I had taken my favorite ring in to another local jeweler to get a repair estimate. They quoted me an outrageous price and I was feeling very discouraged. I drove over to Jewel Crafters and am so happy I did. They gave me a repair estimate of hundreds of dollars less! They were kind, friendly and personable. They said my ring would be ready within the week, but called me the next day to say it was ready! Jewel Crafters went above and beyond with their customer service, and my ring looks fantastic. I will be a forever cutsomer.
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February 2021 by Curtis Hoon
Amazing service. Went above and beyond for me in a pinch and really stretched my dollar... will definitely be returning for future purchases and service..made my wife (and me) very happy on valentines day!
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December 2020 by michelle schreiber
Such a beautiful keep sake of my first Bull Elk! Mike did a beautiful job of capturing my ivory in a stunning pendant! Even better I was able to use some of my family gold in my one of a kind piece! Thanks Mike and crew for such beautiful art!
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December 2020 by Annette Moore
Thank you for completing timely and beautifully, 5 elk teeth zipper pulls for my dad. He was very pleased with the zipper pulls. Appreciate it very much!!!
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November 2020 by clay hull
One of the best in town.. from start to finish great experience.. c. Hull
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November 2020 by Genesis Soria
This is not a fake review! My friend went there recently and they messed up her ring so badly she had to drive to Seattle the next morning to get it fixed! They wouldn’t listen to what she wanted and loosened all her diamonds! She couldn’t even wear her ring!!! She also mentioned that the owner was very rude and did not listen to her at all and ignored her calls! She had to call off a different phone, how unprofessional!
