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November 2023 by Linda Murray
Our sales person was friendly, knowledgeable, and explained everything. I got to try out the mattress and adjustable platformAwesome!!!
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November 2023 by Amy Landry
Excellent customer service. Very knowledgeable and easy to work with. We weren’t sure what we wanted but easily were able to narrow it down with help. Very fast and efficient.
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October 2023 by Phyl happyinlove
Ross was extremely helpful . He was knowledgeable and helped us with a decent price. We bought the bed and a baseboard, but actually only went into look around... Give that man a raise!! Thanks again Ross!!
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October 2023 by Susan Vaughn
Great sales experience. Brian went above the call of duty to help us find the perfect bed for our Mom! I would highly recommend Mattress Firm Yakima for your mattress needs!!
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September 2023 by Becky Macy
I went and was asked what I needed. When I explained my problems, Ross knew exactly which mattress would be best. He let me try it out for quite a while. He did an excellent job of finishing the deal, and found me every savings possible. A joyous experience!
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August 2023 by Nancy Rydholm
Ross was very helpful in explaining the differences in the mattresses and had great suggestions for what I was looking for. He was knowledgeable about the different brands . They have a wide variety of mattresses for all budgets. I found a mattress and looking forward to getting it. He also provided info on delivery and to contact him if there are any issues. Great customer service!
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August 2023 by wendy Knack
Aileen was very helpful, knowledgeable and fun! She helped us choose the perfect mattress, with just a few questions and made the experience easy and hassle free. She fully explained financing and warranty information, and we left with all our questions answered, and no worries.
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August 2023 by Gary Treece
Before buying a mattress (to replace our 25 yr old mattress) we want to test the variety of different types and brands of mattresses. We were able to do that at this store with the help of Aileen who was very helpful. I think that we will be happy with the mattress that we chose.
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August 2023 by Josh Mendoza
took over a month to get the sheets we ordered (still don’t have them yet) but think it was an issue with their suppliersOther than my Rep Ross was awesome and knowledgeable the store manager Brian and other rep Aileen were very helpful as well
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August 2023 by Richard Burke
Very happy with our salesperson, helping us with special need’s for my spouse.She delivered a great mattress choice for her.Thank you ,Mattress Firm
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August 2023 by Lisa A.
My husband and I went into the Yakima Mattress Firm looking for a new mattress for my elderly dad and had the fortune of working with Aileen there. She was a breath of fresh air with her customer service and obvious love for her job. She went above and beyond getting us information for a 'not to popular' size bed and explained different options and discounts. We were going to shop around different places and decided to just shop there because of her. Unfortunately, it was determined later that evening that my father did not even really need a new bed and just wanted to see what was out there, so no sale. Thank you, Aileen, for being such a big help and for your enthusiasm and sweet disposition.
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July 2023 by Ernesto Garza
My fiance and I had the best help from Aileen at Mattress Firm in Yakima. She help us by getting credit and help us by choosing the best Mattress and frame for our sleepless nights that we been having. I recommend anyone who needs a Mattress to go see Aileen at Mattresses Firm in Yakima. You will love it . Thank you so much Aileen.
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July 2023 by Don Wells
My visit with Matress Firm was very pleasant They were very knowledgeable of their product,had a large selection to chose from and were pleasant to talk to. I would refers them to a freind
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June 2023 by Michael ELDER
The person that served us was a wonderful young man. he was very knowledgeable and he didn't leave any questions unanswered. it would be great thing If every time we went to a store, we had a fella like that nice.We would give him a 5 star rating in any time. We need an address we would go to that young man.
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June 2023 by Michael Johnson
Brian was excellent, very patient, extremely knowledgeable, and a great listener. He listened to us and guilded us through the options and helped us find the best fit for us. We were amazed at all the different choices and he gave us the time to check them all out and helped us find our right mix.
