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November 2023 by Terry Mc Entire
I bought 27 windows and Doors with installation from Lowes in July of 2022 paid in full. They arrived last of September in the store. Then delivered to the wrong place in November then had to wait an extra week to get them to my house which they dropped of in the snow. They forgot the screens and I had to go to where they dropped them off and pick those up myself. Lowes then started the install on November 28th 2022. The install was terrible they smeared caulk on all the inside window casings and sealed nothing outside of windows. Lowes damaged trim on doors and one window. They were here 2.5 days and left with nothing completed. I have been going back and forth with them for almost a year and got no results except they wanted to send the same company that done the original install out and they didn’t want to do that until I asked for my money back and that was late August of 2023. I hired McKinney to finish the install was so glad I did. The difference between a professional and Lowes was night and day. They took out the poorly installed windows and installed them correctly sealed up tight. The adjusted all my doors so they would slide correctly and lock. 2 of them wouldn’t even lock. Justin and the rest of crew were great people explained everything to me and inspected all the windows and doors with me. I should have went with these professionals 1st. Would highly recommend McKinney for all your door and window install. I am not saying this lightly. My wife and I had to hang blankets over windows and the sliding glass doors last winter to help keep the cold out. Lowes has yet to compensate me for anything. Do not let Lowes install anything. Go local. They get your money and you have no recourse. 5 stars fo McKinney 11/16/23
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November 2023 by Pamela Gabbard
Just had a new commercial door installed on our business. McKinney was thorough about making sure we got something we were happy with, and the installation guys were so concerned with ensuring we were satisfied. Above and Beyond! Thank you McKinney! I know nothing about doors but you guys sure do!
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November 2023 by heather h.
6 months after review - months after email was submitted to owner- all of which the business has seen and still we have not received a response to repair or send us replacements for the tracks they are not long enough. Business truly does not care. Would be willing to remove post if business would have the integrity to stand by their quality and service.
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October 2023 by Laurie Bush
McKinney's replaced two old triple pain metal windows in my laundry room in an 85 year old house. Could not have been more impressed by the quality of the work! Not a huge project, but one that made an enormous difference! I left for work in the morning, and came home to perfectly installed and finished windows.
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October 2023 by Anna Assink-Peterson
I had McKinney's replace 3 very high windows in my living room..The fellows who istalled were professional.They were neat and everything was clean when they left. I was particulary pleased that they were able to help me get ready to hang my two stained glass framed wimdows. A local artist made the windows in the 70's-90s,. I had them hung in my home before, but when I moved there was not a way to hang them in a window. I am particularly fond of them and needed to get 4 ceiling hooks in the window frame after the old windows were out. The hooks had to be in before the new glass was installed because there was not enough room to get the screw hooks turned round and round in the tightest of places.McKinney installers made my day so special to do that for me.Thanks to McKinneys and Taylor Kegley in the office!
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September 2023 by Patti Roll
We had 20+ windows and doors replaced by McKinney Glass. Craig and Taylor have provided impressive customer service. Steve and the window team were amazing – quality work, great service, very professional. They replaced all of our window moldings and they went above and beyond to make sure it was what we wanted and finished so beautifully. Highly recommend!
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September 2023 by Amanda Siefring
Great crew! They were in and out in about an hour to replace a living room window, very professional and I’ll definitely recommend their services.
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September 2023 by Bri Mackey
My window and side mirror were shattered! I was pleasantly surprised by how helpful, quick and efficient everyone was here. No hidden charges or fees and I was able to drop off my vehicle and borrow a loaner until I pick my car up on my lunch break . How convenient!!! So blessed to have worked with them. Thank you all again for making a crazy experience a lot less crazy!!
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July 2023 by Bryan
Craig and Taylor at McKinney Glass are one of the best power teams in Yakima! Craig is always timely and knowledgeable while working on various projects and Taylor is very communicative with scheduling our projects and helping out with the paperwork side of things. Appreciate you both! Would recommend McKinney Glass for any glass project!
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June 2023 by heather hall
We bought $35,000 in windows from McKinney’s and paid for them to install them. Installation was terrible. They did not glue frames to the wall which is a code. Put flashing over nails that were not flat. They did not install the sliding glass doors strait. The windows were not hung level to the windows next to them. Bottom track covers are too short. The flange is not strait ( half an inch dip by the header). They broke some parts of frame. They did send guys back to rehang some of the windows we caught however this was after it was caught and did not fix anything else. When other problems were found - too many problems to type here -the most upsetting thing was that when we reached out and even emailed the owner directly - we got NO response. The owner does not care for his consumers- it is clear to us. I would not recommend this business for window insulation.
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June 2023 by Jeffa Verdu
Went to get my windshield replaced today, had an appt. They were ready for me , gave me a car to use. They were the most friendly and best service. Thank you McKinney’s
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June 2023 by Kelsey Kayann
Very kind workers and great service. Got me in and out without an appointment.
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May 2023 by LonleyAPE LonleyAPE
Super friendly staff, no appointment needed for rock chip, very nice facilities, will recommend to anyone looking for professional and friendly services, I was in and out in about 20 minutes, Travis
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March 2023 by Jill Falk
I can't say enough about my terrific experience with McKinney Glass! From start to finish, the service was top notch on my window glass installation project. I was provided a professional on-site consultation and an estimate for the project. Within a few weeks, the installation day arrived and the team was on-time, professional, friendly and completed the project with great attention to detail. My new window glass looks great. I'm a happy customer!
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February 2023 by Anne M.
They were quick and convenient. They had good customer service and the worker was friendly