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October 2025 by Gerrit Kobes
The employees were friendly w/ fast service. They gave me the options for the service i needed and helped me get in and out quickly.
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June 2025 by Tracy Campbell
As long as you pay them back they will always be there for you.
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January 2025 by Dominic Davis
I would like to thank and appreciate everything Vanessa was able to do for me. Excellent customer service friendly
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August 2024 by Carlos Cespedes
You guys need to hire people who are profesionales educated.. Come on, working with people's SSN and credit is very delicate. They don't even know how to read paystubs or answer simple question!
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April 2024 by Paul Cooley
IM,AT MONEYTREE NOW THERE IS ONLY ONE WORKING HELPING CUSTOMERS AND THE LINE IS ALMOST OUT THE DOOR. SORRY AS A LONG TIME CUSTOMER IM LOOKING ELSEWHERE TO DO MY BUISNESS FOR NOW ON.
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December 2023 by Jd G
Teller was rude and unprofessional. I explained she had not answered the policy questions I asked over the phone. She became argumentative and combative explaining the policy. As I explained, I did not have a problem with their policy; I had a problem I drove out there in the snow with my newborn son just to be explained policies I clearly asked over the phone. Used my banking app to complete the deposit and avoided their ridiculous $105.00 mark up. Never going back. Zero stars. The women there definitely don’t belong in customer service, gross experience overall.
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October 2022 by kristen fork
I've been using the Yakima branch of Moneytree for over 10 years now. I prefer the personal service and longer hours of operation.
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September 2022 by Javier Gonzales
Terrible customer service since they require that you leave their premises soon when making a purchase. I actually decided on another option and not with them because of their way of acting. On one occasion a woman kindly assisted me but from then on I never once arrived missing. approximately 20 minutes to close and a lady behaved super badly, she twisted my eyes as if I were going to ask her for a favor and it's not worth it, I think we should be kind as a person, if they really don't have the capacity, they don't have
why be there thank you I hope you take my comment into account and the place really seems very practical to me and I would like if one day I return as a client to have good service since I am paying to be well cared for
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August 2022 by Cindy Dominguez
Very professional employees and they greet you as soon as you come. They provide different services in one location that I don't have to go all around town. They proved quick services and explain everything that you do not understand.
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December 2021 by Angelina Smith
Gets busy at times but I'm in&out. Thnx money tree.
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September 2021 by Andrea Paton
Quick service
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September 2021 by Sony sony Maldonadp
Easy excellent lender
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September 2021 by Carlos “valencias” Valencia
Very polite and prepared staff in customer service.
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June 2021 by Elysa Bennett
The last couple times I've came here, i went to the same lady and she is nice to other people that i see her communicate with; But when she talks to me it makes me feel bad because she talks to me rudely and she asked me what my income was for. Im so nice to her i have very polite manners and the way she treats me as a customer literally hurts my feelings. She hasn't any patients and if i ask her to repeat she rolls her eyes and repeats back to me in a rudely manner.
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June 2021 by Daniel DiMarco
I just wanted to extend my sincere thanks to the staff at the Yakima Moneytree. They caught someone attempting to fraudulently cash a check that I had mailed to a contractor, that obviously didn't make it into the right hands. Their quick thinking and responsiveness saved me a large amount of headache, and I can't thank them enough.
