OWN A CAR, located in Yakima, is a dealership known for offering a wide range of vehicles including cars, SUVs, sedans, trucks, and pickups. Customers appreciate the friendly and helpful staff, with salespeople like Homer, Omar, and Alex Garcia receiving high praise for their excellent service. Homer, in particular, is recognized for making the buying experience smooth, quick, and hassle-free, often going above and beyond to help customers find the vehicle they want. Omar is noted for providing easy approval and good service, with customers returning for multiple purchases. Alex Garcia is praised for his ability to find vehicles within a budget and answering questions promptly. However, some customers highlight issues with follow-through on promises. One customer experienced delays and difficulty getting promised items like a rear cover and key fob, noting that the dealership sometimes doesn't answer calls or return messages. Despite this, after speaking with staff at different locations, customers found that the dealership staff can be friendly and helpful, and they recommend visiting the dealership for a good deal on cars, including brands like GMC, Chevrolet, BMW, Audi, Mercedes Benz, Toyota, Hyundai, Nissan, Dodge, and Ford. Overall, OWN A CAR is a dealership with helpful staff and a good selection of vehicles, though potential buyers should ensure all promises are confirmed before taking possession.
Rafael was really nice and welcoming. He was professional and helped me get a good deal. Happy I got my car there.
November 2024
Bought a car from Jari, best customer service ever! Very professional, she made my process super fast and smooth I definitely recommend her, Sosa the finance manager also made my experience the best he explained everything very well!!! I just walked in there browsing and came out with my dream car!!! Thank you Own A Car,... read full comment
November 2024
Customer service was great! Salesman Raul is your go to.