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August 2023 by Obie Rivera
Service is always good. From battery check up to changing oil and filter, every time I take my car there they get the job done quickly.
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August 2023 by Myra Alcaraz
Amazing service! I've been a customer for many years. They are very fast and efficient and provide the best service.
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August 2023 by Brandon Dethlefs
Tyler and the rest of the staff provided excellent customer service and got us back on the road in no time! We really appreciated that the service center was open on a Sunday as we were just passing through and needed to get home for work the next day.
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August 2023 by Julia Streett
Amazing service! Fixed our tire in under 30 minutes! We are so glad we stopped here. Thank you Pep Boys!
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July 2023 by Bob Gates
I would highly recommend going to the Pep Boys for tires or service work. They are very responsive to taking care of your needs and go the extra mile in insuring your overall satisfaction.
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June 2023 by E L
Free brake inspection, it was very helpful for my needs. Very professional from the beginning to the end. I felt they were looking out for me and wasn't after my life savings. They were not pushing me to get something done i didn't need done. Thank you to Tyler, Fernando, and the Pep Boys team.
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June 2023 by Per-Olav Christiansen
So my AC had a bad fan that blew the fuse, which took the compressor out of action.They ordered the replacement fan. It had to come up from Kennewick to Yakima. I didn’t mind waiting in their air conditioned waiting room working remotely on 5G via my iPhone hotspot.They found the issue, fast, got the part, installed it with good quality and fast and I had a coool breeze all the way to Desert Aire.Thanks for a great job done Cameron Sowder and the team.
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June 2023 by Norman Walimaki
Got quotes from 5 other businesses in town. Pep boys were 500 less than the others. Even with a oil change added. I will go back there if I ever have anything wrong.
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May 2023 by Trista Clayton
Fit me in between appointments and the gentleman that rang me up was kind and calm while I anxiously rambled on about my worries. Took a while longer than I expected, but I was impressed that they did not make their appointments wait because I popped in emergently with my breaks fiasco. I left feeling much better than when I arrived.
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May 2023 by Christopher Rosiles
The man with the plan at Pepboys, Yakima is Tyler! He made my experience very terrific, and my service was swift. I’ll definitely be returning here for my tires, their deals are insane!
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April 2023 by Bobbi Sohappy
Brought my van in for an inspection and estimate because my van had a shake and tires were balding only on the inside. They were trying to charge me over 2,800$ for repairs!!! Wanted to schedule me asap I declined. Brought my vehicle to two other tire shops and was told I didn’t even need the parts that cost over 600$ each like Pep Boys said I needed. Got my vehicle repaired and the right parts for less than 900$. I would suggest getting a second opinion if you got and estimate from these guys. I almost got screwed out of 2,800$!!! False information and trying to replace parts that were in perfect working condition both the other tire shops said the parts pep boys were trying to replace were fairly new.
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March 2023 by Shannon Galligan
I had a great experience with Pep Boy’s they are honest and forthcoming. Let me know everything they wanted to do and the price before they did it. This wasn’t a nerve-racking experience, like I usually have at other shops. Thank you Pep Boys. I’ll definitely be back.
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March 2023 by Dan Jackson
I brought my truck in to have the power steering checked out. The Pep Boys mechanics were very knowledgeable and helpful explaining what needed to be done to fix the problem. They showed me the rusted out linkage that, in my mind, if not replaced, could have caused an accident. During the appointment, they also did a safety check which brought to light other issues that needed to be addressed in a timely fashion. I appreciate the service manager, Cameron Sowder, who made this appointment very pleasant.
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March 2023 by Matthew Owen
They were very helpful, quick, and they even repaired my tire at no cost!
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February 2023 by Scott Will
They always have a good deal going, check all that you ask for while making sure everything is running smooth. Friendly atmosphere and nice lounge to watch tv while you wait. Car always comes out running smooth again.
