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October 2025 by James Butler
Rude staff. You get treated like a drug addict for calling about your own prescription Then they say they don’t have it Then all of a sudden it gets filled Or they say it won’t be filled for days Even though it’s in the system. The gal that answers the phone in the mornings is completely rude and inconsiderate she went on about how am I getting certain medications being 27 years old, it’s none of her GD business! With this repeated behavior you guys lost 4 customers! Based on the other reviews on here sounds like she needs to look for a new job! How about a corrections officer?
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August 2025 by EL CHICANO
This pharmacy is not good. I had been with them for a long time, I would put up with a lot so I changed to a different pharmacy. Lots of issues with medications one day they don’t have enough of a kind so they give you 1 of your medications. And the next day you pick up your other medication. Next time you see your doctor they send over the prescription and Safeway only lets you pick up one but not thee other?!? It’s just a hassle , and ohh the phones very bad and answering calls they just let it ring and ring. Use to be a very good pharmacy I’m changing again had switched to rite aid but the pharmacy I went to is closing so I switched back to Safeway now I’m having issues again smh… They either need to step it up or hire more people. Very disappointed in customer service, people NEED their medications and what is one supposed to do!? When you can’t even get a hold of them etc etc . NOT GOING BACK!
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January 2025 by Laura Covey
Very helpful
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July 2024 by Micheal M
Rudest people I have ever meet. I called the manager of the store to complain and was told the pharmacy was separate and I would have to call corporate. I did for what little good it does. I will not shop there anymore.
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March 2024 by Tina Rodriguez
This pharmacy is very rude called 6x no answer finally got an answer the male worker that is bald said it was bad reception to call back later and hung up called right back he picked up again. To come to find out our prescription wasn’t ready due to not having enough in stocked asked when there will be he said he didn’t know but they would worry about that later that I can pick up what was there and worry later like your rude how are you working still?
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March 2024 by Corona
These people who are working there now, don’t have a clue what they’re doing. Very unprofessional, they act very cocky and rude! and commonly making mistakes with my meds. I’ve been going to this pharmacy for years, and the people who worked there before were very professional, compassionate, and understanding.
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February 2024 by Jacob Gappmayer
The worst pharmacy in Yakima. Not only are they miserable people behind the counter with absolutely no customer service skills, but they also lie. I went to get my flu vaccination, and the website said walk-ins welcome. When I arrived, the older guy, who was a technician (not a pharmacist), told me I had to make an appointment due to having to take the flu vaccine out of the freezer. That was, in fact, a lie because flu vaccines never go in a freezer. Then today, I made an appointment prior to going in for another vaccine to avoid his lies, and when I arrived (10 min prior to my appointment) again this old man told me it would be awhile before seeing me. I asked why because my appointment was in 10 min, and he rolled his eyes and said we will get to you when we do. This place is absolutely ridiculous, and I would advise anyone that needs a pharmacy go anywhere else.
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January 2024 by Vickie Gutheridge
They go to bat for me with the insurance company
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November 2023 by RYAN LEWIS
Safeway pharmacy is good and always get me what I need and is prescribed to. And I just love signing my name across the signature.
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September 2023 by April Puterbaugh
After waiting for 30 minutes for prescription, missed part of it. Snapped we are swamped, will be at least another hour. I'm sick. Drove home and got a message it was ready. Went back later in day, no pharmacist consult offered, I looked and realized they missed part again. Waited in line, asked about it, talked to pharmacist. Then told 45 minutes to get the rest of it. It was actually about 20. What a fiasco! Not sure why I was selected for such rude curt treatment. Pharmacist was nice.
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June 2023 by Shawn Coulter
Way better and faster then the doc
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March 2023 by Paul Cooley
My Dr. Faxed the Pharmacy the day before I called the next morning they never even started to get it filled they said they would get right on it and fill it so I went to pick it up later that day at 4:45 p.m. and they still never even starting filling it so I had to wait even longer ???? I'm thinking it's about time to go to another Pharmacy ? ???
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March 2023 by Karen Milburn
This pharmacy lacks customer service. Not! Friendly at all. Act like your putting them out if you ask anything. If you don't like your job... go find one you do.
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January 2023 by Debra Taylor
Everyone is very helpful and polite
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January 2023 by George A.
**fast. Efficient , friendly...caring. Open Convenient hours. Full service pharmacy and grocery store
