-
February 2024 by Nicole
I used to love this place. Was always my go to. Had several pleasant experiences there. However 2 times within the last year I tried to call and make an appointment. No one answered so decided to stop in to make an appointment. Didn't even get all the way through the door before we were told "we're busy". That's fine. I'll take my business across the street with much more friendly employees.
-
October 2023 by Lana Hovland
Absolutely love the services they provide. This husband/wife team are professional and do my dip nails above and beyond any other places I’ve tried.Service: Dip powder
-
July 2023 by Andrea Cortez
I've gone to Star Nails since I was a teenager! Always very friendly and great service! ?
-
June 2023 by Amy A.
I have been a loyal customer to Star Nails for several years. I called a few weeks ago and made an appointment, had to call right back and cancel due to a conflict so I tried to call and make another appointment today and my call kept going straight to VM so I called from my home phone and it went through and when they heard it was me they hung up...THEY BLOCKED ME!
-
May 2023 by Teresa M.
Never open...never answer their phone.no one ever in the salon. The reviews must be fake and the business a sham. I've come several times- no one is ever there and no one ever answers.
-
April 2023 by Vanessa W.
Great experience! this is a clean, comfortable salon with great prices! I had a shellac fill and a regular pedicure and they both turned out great. very friendly staff. this is going to be my new nail spot. You will need to make an apt, so plan ahead.
-
March 2023 by Silvia Pulido
Love my nails they always do a great job!Service: Acrylic nails
-
October 2022 by Ruth Palacz
I really like the owners of Star Nails. They are always very professional & do a wonderful job on my nails. I have been a customer for approximately 2 years now & have never been disappointed! The other thing I really appreciate is not having to wait for my appointment. They are very punctual! My daughter recommended them to me & I am very grateful. I am planning to continue going there forever! Thank you both Chris & Haley!!Service: Dip powder
-
October 2022 by Julie Deardorff
Extremely rude when I was checking to see if they had a certain green color. I then offered to make an appointment but was told “We don’t work like that.” Made it clear they don’t care or want my business.
-
August 2022 by Marci Cline
Did a good job on my fill but didn't paint the end of my nails. Love the mood colors, best I have seen. They don't like to answer their phones, hard to make appts.
-
June 2022 by America Myhre
I really like the way the male owner is he is nice and kind. he takes his time and those an amazing job. However, female owner is Rude and refuse to schedule any future appointment. I'm super sad because I thought. I had found a good place to get my nails done. I had referral so many friends and my daughter. But they all said the same think she was so rude and did a horrible job on their nails. It's to Bad, I Got so many complements on mine, but for now I need to start a new search for a new place again :( ....Service: Dip powder
-
May 2022 by Taylor Emmons
This experience was trash.we called 2 times for an appointment,and went in and she said she was booked. Meanwhile once we go in. Ourselves shes all alone in the place on her phone! Then there hours are horrible! They say there closed online and then in the actual store their open! Lastly the employee were horrible and were absoloutly rude! Please dont. Wastd your moneyServices: Pedicures
-
May 2022 by Emmily Kirkpatrick
This was by far my favorite place to get my nails done! I always felt like they looked amazing! I was a loyal customer for 2 years! I had a baby and stopped getting my nails done for about a year and a half because I just honestly didn’t have time anymore. I was heading out to our first trip and was excited to get my nails done, called, and she refused me service because I stopped coming. I’m honestly in shock. She has the right to refuse anyone business but I will never go back and I definitely will not be recommending anyone to her business after the way she just made me feel.Service: Acrylic nails
-
May 2022 by Deb K.
I stopped at Star Nails today, the flashing sign indicated they were open... the door was locked. I knocked when I saw someone inside... no response... I called the number on the window... twice I left voicemail Note... I wasn't looking to have anything done today, I wanted to discuss what I am interested in doing for a wedding I will be going to next month. I want to make sure they can do it ( I don't get my nails done regularly and haven't had them done since moving here) I want nails and pedicure I don't feel this is unreasonable Hours later I received a call back and the person couldn't understand that I wanted to come and discuss then schedule the day to have done ( if able) she kept asking if I wanted to come in today or tomorrow to have things done .. that the door is locked .. appointments only ... manicure.. pedicure.. what time tomorrow??!! I'm confused with such good feedback I expected more I guess ... how do I make decisions based on feedback ?
-
April 2022 by Xochilt Larson
Best place in Yakima by far. ALWAYS refer people over to Hailey and Chris (they own and run the place). I had exclusively been going to them for full sets, and pedicures since about 2016ish. In 2020 I stopped getting full sets and only pedicures. Ever since then I noticed Hailey would refuse service for me, she completely stopped scheduling me (no idea why) all the time I continued to refer clients, and purchase gift certificates as gifts during the holidays. Today I called in to try to schedule a pedicure and she plain out told me she will not service me, I asked why as I was very confused and she simply said she only serviced her clients and hung up. She has every right to refuse service to anybody, just be aware if you stop receiving a service religiously how fills require, she will stop servicing you as she has done the same to other friends and family members who stopped getting full sets from her.Services: Pedicures