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February 2024 by Helen Schillinger
This guy Melvin is amazing!!!
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January 2024 by Paula Neri
The WORST SERVICE WITH MARIANA LOCATED AT FAIR AVE ALWAYS HAVE HAD DIFFICULTIES WITH HER.!!
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October 2023 by Jordan Ashue
If I could give this US Cellular 0 stars, I would. They told me a WiFi box would be free and it wasn’t, theyre making me pay it monthly. DON’T go to this US CELLULAR!!!
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May 2023 by E Goodwin
Back story: I had issues with cell service in a specific area, so I had the SIM card replaced. SIM card stopped working after 5 days.I came to this location to get the failed SIM card replaced. They tried to convince me that the issue was my phone & wanted to discuss upgrades. Then they tried to set up an appointment to have my phone examined because they were certain that it was my phone.They finally relented and replaced the SIM card... and I had service again within 5 minutes.They're more interested in making a sale than taking care of the customer. Will never return to this location.
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April 2023 by Albaro Amezcua
Nice people and helped me upgrade my line. Good promos for current customers now
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April 2023 by Pvt. Barry Benson
Nice people and helped me upgrade my line. Good promos for current customers now
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April 2023 by Rusty Jordan
Great people helped me with my phone issues real nice
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April 2023 by Victor Tarr
Great people always helping me with my phone issues
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March 2023 by Kimberly Harris
Braulio and Francisco helped me connect my phone to my printer real nice, courtesy guys
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January 2023 by Everett Ashelman
I have done a lot of business with U.S. cellular, but when I wanted to close my account, they stated that they were unable to close an account.
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October 2022 by Elvi Delgado
That short guy is really rude, has no customer service, gets distracted easily by other customers and doesn't even offer any help.
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April 2022 by Becky Cruz
Does it seriously take 30+ minutes to be on hold and be transferred to talk to a manager?!! Ridiculous. I am a very patient person but having to wait that long on the phone indicates the quality of how poor their customer service really is. ?
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February 2022 by Kym B.
I have never ever been treated so rudely on the phone!!! First they send me to tech support with a guy named Iyele that was so rude and me to me!!! Then I call the local office and was treated the same way!! Problem not salved and they cared less . Done with them!! So dumb with so many other companies out there!!
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April 2021 by Jennie R
They are amazing! Very helpful and knowledgeable. Would definitely recommend!
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November 2020 by Michele Burnett
We've been customers with US Cellular 20+ years. Today's experience was an experiment in tolerance, which failed miserably. We were returning the 2 iPhones we had financed on Saturday. Hated both phones. Wanted to exchange them for 2 LG's. We were successful with 1 of the 2. After spending 3+ hours there Saturday and another 2+ hours today, I'm informed that in order to get the 2nd phone (mine) I'll have to come back tomorrow (because their computer system sucks). Do you have any idea how aggravated I am? #beyondirritated #uscellneedstogettheiracttogether ?????
