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October 2025 by Madison Clemmons
Received 2 phone calls that 3 of my prescriptions were ready. I drive there and wait in the drive thru line for about 10minutes just to be “greeted” with a girl with the worst attitude I’ve ever seen in my life. She hands me my prescriptions and doesn’t say a word besides “bye.” I didn’t even think to check to make sure I had everything because this is a prescription not a McDonalds drive thru.
I get all the way home and come to find I’m missing one of my prescriptions. I call and talk to the automated call which informs me that yup, my final prescription is ready and waiting for me.
I drive all the way back and unfortunately, it’s the same girl. I said “Hi I was just here and I’m missing one of my prescriptions.” She proceeds to say “Yeah I know. That one won’t be ready til tomorrow.” First off YOU KNOW?! WHY DIDNT YOU TELL ME WHEN I PICKED UP THE FIRST 2? I feel like that’s information you would tell the patient, am I wrong? Second, I tell her I have the call saying it’s here and ready for pick up. She said something about 30 minutes from now and repeats that it’s not ready til tomorrow, she spoke very quietly. She then hangs up the phone/speaker thing and walks away from the window.
I hope Walgreens decides to hire some people who actually enjoy talking to people, especially those who are probably going through something and getting prescriptions.
I wish I got her name, she had big lashes and that’s all I know. Someone teach the girl some customer service skills though.
Also why am I getting calls if it’s not ready?
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September 2025 by Paul Del Carlo
Avoid this pharmacy if you can. The employees are rude and refuse to be helpful. Takes days to get a prescription filled. 0 stars out of 5
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July 2025 by Gray
Dirty floors inside and out. The parking lot is disgusting.
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February 2025 by April
There pharmacy sucks they never have enough workers
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January 2025 by Yessica Villegas
Goop store to visit
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July 2024 by Tyler Atkinson
Helpful staff, but definitely DO NOT use their FedEx on-site services.
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March 2024 by Ruby Pinheiro
Today not speedy service in drive thru. Everyone here is usually fast. Today I don't understand why lady was working in drive threw. She was helping other people inside.2:50pm.
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May 2023 by Charlie N.
Really friendly and considerate help at the photo counter this afternoon, and appreciated the greetings from the cashier. Thank you.
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April 2023 by Aylin S.
Terribly understaffed, you can never get any help, and the management seems to go through dozens of employees in only a few months. They always seem to get rid of the most helpful ones too. The employees seem overworked and the ones that need accomodations don't seem to be provided for. I'm sure there are various violations of workers' rights going on at this location. There was one temporary employee that was let go by management, but then management lied and said they had quit of their own volition. They fired another employee for "no call, no show" but the employee did call 24 hrs ahead of time, and one of the only good managers left a note for the bad managers, but they didn't read it and blamed the employee, then discouraged him from inquiring about unemployment by telling another lie. This place is sketchy. Do NOT work or shop here!
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January 2023 by Gena S.
I have been a customer at Wallgreens for around 25 years. I also have got my prescription's filled there. Not always at the same location but the two I have done business with have been close to where I live. The Pharmacy is always there to answer questions and will text me when my prescription is ready. They have drive thru service which is pretty fast especially considering how busy they get . With express pay with the credit card of mine they have on file. The people up front always welcome me with a smile and welcome to Walgreens They have super good sales on all products off and on and you have a Wallgreens card which you earn rewards cash and coupons on merchandise. I currently go to the one on 40th but use to go to the one on 64th and Nob Hill. Both I have never been treated poorly and they are helpful with anything in the store. I absolutely recommend them for all your needs except for fresh produce. Actually if they had them I would probably not even go anywhere else. Oh and they will deliver right to your door. Good clean friendly and fun store. Thanks Walgreens.
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December 2022 by Russ Fonder
Great Service
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November 2022 by Ray Bell
For the most part I have not had problems at this location. However, the change in hours has made picking up Prescription difficult to say the least. Also, my PCP had made changes to my medication a few times and they were not reflected when the prescription was filled. This has led to extra trips to pick up this medication. Then was told when they finally straightened out the prescription that insurance was denying it, which would not be a problem had this be the case from the start.
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November 2022 by Google user
For the most part I have not had problems at this location. However, the change in hours has made picking up Prescription difficult to say the least. Also, my PCP had made changes to my medication a few times and they were not reflected when the prescription was filled. This has led to extra trips to pick up this medication. Then was told when they finally straightened out the prescription that insurance was denying it, which would not be a problem had this be the case from the start.
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July 2021 by Caitlin R.
Pharmacy- I am so grateful for this Walgreens pharmacy. My original pharmacy screwed me over so my doctor transferred my script here and unfortunately it was sent in 10 mins before they closed and the pharmacist stayed late just to fill my prescription. She did not have to do that, but she did and I'm so grateful for it! What great customer service and kindness! Thank you, thank you, thank you!!!
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November 2020 by Diane W.
Photo Dept: third time is not the charm! I went to pick up three photo greeting cards and was told the printer is down. I was told I could re-do the cards at another Walgreens. Nope. This is the third time this printer has been down. It is time-consuming to re-do custom cards and send to another store. Another time, I went to pick up about 7 cards and I was told the printer was down. So I spent over an hour redoing the order which I then picked up at another location. I picked up my order only to find out on the way home that they have given me someone else's card in the bunch and I was missing one! Ugh. Like I said, this is the THIRD time this printer needs fixed. Why don't they call the customer and inform them? It's time to purchase a new printer. I give up. No more business from me.
