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February 2024 by Melissa B.
Horrible!! I spend hundreds of dollars at the stupid store yet when I come here there's one cashier 50 self checkout lanes, and all of them are closed, except for one. The line might I add is 25 people long, and it goes all the way into the deli, I watched three people use the one and only self checkout register that's open and think I only have four things I'll go through there instead of waiting in line for the people that are in front of me with a full cart. I start to ring up my items and the kids that was at the register ringing people up comes over and starts yelling at me that I can't use the self check out. I told him I just watched three people use it and he said well they weren't supposed to so if you knew they weren't supposed to why are you targeting me I felt attacked and I will never come here again. I hate the store don't come to the store, I'd rather drive an hour to the Tri-Cities and go to the Walmart over there or at least they're nice and have a lot of check out lanes. I will be calling corporate.. I felt attacked tonight
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January 2024 by Brad W.
Worst experience ever! Remodel is a disaster. Cannot self check out because everything closed. Can't park because of electric vehicle hookups nobody uses, cant shop because all the employees pushing giant blue carts for pickup and you cant get to the shelves because they are in the way!!!
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January 2024 by Daniel M.
I had to go in to pick up a camera after a failed mobile delivery over the Holidays. Michael in the Mobile Center went above and beyond to help me get the exact camera I was looking for and even price matched it for me to get me the best deal. I typically only order online, but after this experience I highly recommend and will be back to the mobile center at this location for future tech needs.
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October 2023 by Diane H.
Seriously...not senior friendly. There are 20 pick up and go spaces where there used to be some handicap spaces. There are now only 10 handicap spaces sort of near the grocery part of the store. They are always full when I'm there and I am forced to usually walk quite a ways as the parking lot is usually full too. This is ridiculous. These 20 pick up and go spaces are usually empty! After reading some of the poor reviews I'm not sure I want to be shopping there anyway.
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August 2023 by Cynthia B.
I an my Dad Started going to this Walmart the same day it first opened. At that time everything was priced reasonably an the employees were nice an helpful. But over the years their prices have gotten outrageous an their customer service has gotten really bad. To give you an example I use to buy Old Roy Chicken an Rice dog food there for $19.99 for a 50lb. bag an the 46lb. bag for $16.99 now both are $47.00 a bag which is ridicules price for the cheapest dogfood that they have also their chicken feed is $19.94 for a 40lb. Bag. I have also witnessed that their Store Manager an assistant manager at night when new shipments come in of Merchandise that after the trucks that deliver to the store leave they start loading their vehicles as well as other family members vehicles with the merchandise from the trucks that just delivered an on top of that the start using these weird looking fork lifts to bring pallets of merchandise from the storage area of the store an started putting that stuff into their vehicles which is why everytime someone wants to buy any bags of dogfood or kitchen or electronics an is told that they are sold out is because of the Manager stealing from the company an store.I hope who ever owns this company will start looking into all of this because it is not shoplifters stealing the company blind it is their own managers doing it. An it is us the customers who are paying the price. So wake up an put a stop to this price gouging an thievery cause it is also happening to merchandise on your website as well.
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January 2023 by Nick H.
This is one of the worst Walmarts I've ever been to and I've been to a lot of Walmarts. The selection on most things is very low compared to the selection of other Walmarts. There is another Walmart in Yakima that's newer and it is night and day difference between the two. Much better selection on guys clothes, watches, shoes, Sporting Goods Hardware Etc. The store is always a mess especially in the clothes section. They are always super busy but I've never seen more than three check stands open.
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August 2022 by Heather B.
Very disappointed in this Walmart. Aisles were destroyed , clothing was a mess, very messy.
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October 2021 by Tai H.
If I could give this place no stars I would. This place is very racist. I'm an African American woman and I felt I was being watched by what I believe was a female manager. I felt so uncomfortable and unwelcomed. Not to mention the store barely has anything in stock. I went to the chip aisle and it was bare. Nothing on the shelves. I asked an associate if there was anything in the back and she rolled her eyes and said "I'll check" but she came back way too fast to even know if there was anything in the back. She was so rude and left a bad taste in my mouth. This is definitely by far the worst Walmart I've ever been to. If you like to be disrespected, then I suggest coming here. If not, then just drive past it and find another Walmart.
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April 2021 by Shane O.
Worst managed store ever! I've been to Walmart's all over the western US and I'm sure this is the worst for never having enough help. You have to jockey your own basket from the parking lot because there's never any in the store. The money services department is hardly ever open so that means you have to stand in line for a half hour or better to do a money transfer at customer service. Spend a half hour to do my grocery shopping then spend another half hour waiting in line for a cashier. Oh, self checkout? Sorry, if I wanted to be a cashier I would work here. Just ring everything up and I'll give you money. I have better things to do. Need help in a specific department? Wait another 20 minutes. Maybe someone will show up. I don't know if they're saving me money but they're sure wasting my time.
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September 2020 by Chelsie P.
Ehh.... well you just never know what to expect from a Walmart. Each location has its own set of quirks and differences. I dont even live in the Yakima area. I was on a trip to see family and had to stop in to buy a car charger for my phone. Due to covid 19 when I got there it was confusing which door to go in. When I went in the wrong door I was asked if I work there? I said "no" and apologized. Seemed rude but partly just confusing. When I entered the store I couldn't help but notice that the store seemed a bit dingy, more so than other Walmart. Sorry just being honest haha. As for the customer service I received i can say that it wasn't the greatest but my mission was to get in and get out anyways. I never had to ask about where to find the item I needed. The cashier was the only real employee interaction that I had. She definitely didn't seem like she wanted to be there but then again who would? When I walked back out of the store another embarrassing interaction happened with an employee. Guess I was going out a wrong door again which just confused me. Covid 19 has made things tricky for stores, i can definirely understand that. But the set up of this Walmart was a bit odd. Just saying.