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December 2023 by Liz S.
I don't bank at WF, but I needed to get my mom's account closed after her unexpected passing. We met with Jose Valencia, who helped us through this difficult process. We are very thankful for his assistance!
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April 2020 by A P.
Frustrating that the only location open is 72nd ave!! Poor customer service to minimize services during this time.
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December 2019 by Steve G.
Staff is Yakima-friendly, but there is only 1 ATM and it's in the drive-through. Not a walk-up ATM nor one inside the branch. So either get in line in your car or get in line for a teller.
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December 2013 by Kendra W.
Hands down this is the most unprofessional bank I have ever had to deal with!!!!!!!! Wells Fargo charges fees for everything they can and is not my favorite bank but it's the extremely rude and unprofessional people working in this store that really bring this to be such a horrible banking experience!! I have never had a bank FIGHT ME TO TAKE MY MONEY & SAY THEY WILL STILL CHARGE ME A LATE FEE BECAUSE THEY WONT TAKE MY PAYMENT!! Everybody on there has such a rude attitude!! One of the managers I don't know if it is because she is pregnant but ice cold and just the pure definition of rude!!!!! It would be highly suggested to Wells Fargos main higher ups to completely revamp this store and the employees they have working for it. It's such bad service If I didn't work a busy schedule I would stand outside this location with a sign letting every body who comes to this location how unprofessional this branch is. But instead I will settle for yelp/Craigslist/Facebook/word of mouth... I can not say it enough.. If you have to bank with Wells Fargo and live in west valley it's honestly worth the gas to drive to another part of town to do your banking the service at this location is that bad. I drive to the Selah location over these jerks any day!!!!!!! They have treated me and my family like absolute garbage!!! And I will tell anybody who will listen stay away from this horribly unprofessional branch... And to Wells Fargo if this is the kind of people you are ok with representing you then you should absolutely be ashamed!! west valleys Wells Fargo bank branch should not be in business