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September 2023 by Kim Lee
Posting for my mom, Joyce Edler.“They did a really good job and the staff is so nice and very friendly. Best customer service I’ve had in a long time. My car looks great!lServices: Painting
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September 2023 by paolo mancera
I am a customer from Caliber collision. Eli. Work with me from the beginning to the end. Excellent customer service job excellent job on the car with updating me the progress. Thank you Eli for the great job.
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September 2023 by GJ Hoptowit
Recently got a fender bender fixed at this location. They are amazing, dropped my car off and they work close with insurance and enterprise so my rental was there and ready for me. The parts that were needed to fix my bumper took some time to come in but communication was amazing so i was kept in the loop at all times. I really appreciated the front desk staff as they were always ready to answer my questions.
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August 2023 by Cody McDougal
Called in to moan about stuff. Ended up having a very insightful conversation with the Owner. He seemed like a very genuine person who is passionate about his work and business. He took time out to explain to me why things were as they were, and reassured me that he valued my business. I was frustrated, and irritable, but he was able to help me understand that there are aspects of commerce that are beyond either of our control. I would like to commend the owner for handling the situation so professionally. He literally even called me back to reiterate that he valued my business. I personally care a lot more about how I'm treated as a client than the costs or time taken in repairs, so this was a surprisingly pleasant interaction, all things considered.
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August 2023 by Amanda Martinez
Staff were friendly and easy to work with. They provided updates throughout the process. My repairs were done quickly and the car looked brand new.Service: Body & Trim
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July 2023 by Cynthia Overby
Friendly staff, great communication, and when we took our car home, we noticed something (husband did), and he took it back, and they took into the garage, and 5 minutes later, it was fixed! Highly recommend!!
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June 2023 by Maria Serrano
Staff was very helpful, we received our car back within a day due to the fact the the damages were very minimum. The paint job was great, can’t even tell it was scraped. Would highly recommend! Just be advised that every car situation is different. Just because mine took a day, does not mean yours will to. It all depends on the damages and parts needed for your vehicle.Service: Painting
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May 2023 by James Lopez
We expected to leave our car here for about a month due to damage. They had our car back to us in a little over a week. Definitely did a great job and it's backed by a warranty. I'll be recommending them constantly now. Did a great job quick and easy. They even notified me every detail in a text almost each day.
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April 2023 by Dr. Jessica Lindley
I cannot recommend this shop enough! The employees clearly pay attention to detail and did a phenomenal job on my car. I was kept updated throughout the entire process and my car was ready ahead of schedule. The staff was highly professional. I really appreciate how easy they made the entire process. (Including getting my rental car brought to and picked up from the location)Services: Painting
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March 2023 by Roger Brownfield
They replaced my front bumper because of accident. They were very efficient. The new bumper had a slight blemish so they ordered another new one to replace it. Best service ever.
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February 2023 by Dominick Mullins
The folks at caliber took great care of me. They were giving me updates all along the way, the customer service team were extremely professional and kind, the repairs look amazing and they got my car done a week sooner than what was expected. I would highly recommend this shop.Services: Painting
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January 2023 by One Fast life
These guys took my jeep in and did an awesome job, they went above and beyond to make sure the bumper and the other panels matched w/the new paint! Very knowledgeable, and kept me up to date on through texts throughout the whole process! Thanks Guys !Services: Painting
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December 2022 by Eddie R.
These guys suck they had my truck for more than a month, had me come pick it up, and it looked like a toddler put it together. Second try wasn't any right again. They tell me it's the best they can do and move on. Only now I've got a huge coolant leak from somewhere. They said it was just a coincidence that it was on the side that I was hit ....... Long story short I wouldn't recommend these crooks to my worst enemy.
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November 2022 by Andrea G.
Best experience ever, when I got there front desk lady welcomed me with a big smile, mind that I am trying to not be upset for putting some other plan aside because of someone that wasn’t paying attention to t he road. I was impressed at the multi task ability she has, she took my info and couple calls and managed to call the person who wrote my estimate and continued to checked in the person behind me.Estimator also did a fantastic job at answering the 1000 questions I had and did not take too long to have a paper ready with-all the damages my car had.Repair appointment did take a little bit of time but after calling several shop in my area and nearby towns seems that all are facing the same situation. Well worth the wait!!!My car was not only clean but the paint looked great. I did have an issue after the car was given back to me but they took my car in within days and fix it in few min and since then I haven’t had any issues.Hope I am not in this stressful situation again but if it happens I know where to goServices: Painting
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November 2022 by Kirsten R
Caliber Collision went above and beyond my expectations! Customer service was amazing, communication and updates on the status of my Audi was exceptional and professional from start to finish. I couldn't be happier with my car! I will definitely return and recommend to friends and family!Service: Painting