Yakima Mobile Drug & Alcohol Testing provides a range of testing services that are generally quick and efficient. Customers often describe the process as smooth and straightforward, with some noting they are in and out in about 10 minutes, especially for pre-employment and CDL tests. The staff includes both older and newer personnel, with many clients finding the older staff to be pleasant and professional. One reviewer highlighted a significant improvement in professionalism after a prior less favorable experience, mentioning that the newer staff explained procedures clearly and handled the testing efficiently. However, there have been concerns about professionalism in the past, such as a lengthy wait and unprofessional behavior from staff, including conversations overheard through an open office door and excessive water given during a test. Despite this, recent experiences suggest the business has stepped up its professionalism and customer service. Overall, Yakima Mobile Drug & Alcohol Testing is recognized for quick service and helpful staff, with ongoing improvements in how they serve their clients.
Staff went way above and beyond to provide needed information Didn’t complain or judge, just provided professional service Necessary process, I don’t feel pressure or intimidation to complete and comply
January 2025
I had to travel for a hour to get tested. The staff was wonderful and willing to help. I wish we had more in the area.
July 2024
Kelly is amazing! Great professional service and a beautiful clean building. Very informative about the collection process and receiving results. Kelly is accommodating and exceptionally kind. Pricing is the best in the area.
