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March 2024 by A Crazy Life
This GC's is just beside the Safeway in Yelm WA.I've taken my wife and my children here. They have always done a fine job cutting hair. If I had just one complaint, it woukd be thwt there prices are higher then average; BUT everything there days is high prices, and take into consideration thwt the haircutting GCs is well known and they located right next to Safeway so you can go grab groceries at the same time as getting hair cuts. They also don't do appointment by reservations either. You can do a "walk_IN" or the online app. The app is pretty easy to use and they will then text you with an estimate of time to begin driving to get there and come in.
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January 2024 by Bailors
Wait is usually long on weekends with only 2-3 hair cutting employees. Online check in is highly recommended.
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August 2023 by John S
If you want to smell an ashtray, come here. Every time I'm about to go to Great Clips, I see a stylist outside, sitting on the curb, smoking in her uniform. No thanks.
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August 2023 by Seth Blaustein
I love the stylists I’ve experienced in Yelm, Lacey, and Olympia. I check in online and come a few minutes before my time. They record your preferences in their customer file they keep in their National database. No matter where you go; they can read your preferences you had in the part. You can always override them. It’s nice they know what they are to cut your hair correctly. Cowlicks and All!
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August 2023 by Carrie ann farmer
Terrible, terrible service. Made an appointment online, like they advise. Went down when they said it was my time. The lady who was supposed to check me in never did her job. I sat there for 45 minutes with 9 other people going in front of me. Horrible customer service and they obviously pick and choose who they want to serve. 0 stars if I could.
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May 2023 by danni marples
Got my hair cut today by Melissa. She had excellent customer service and I enjoyed my time spent there. She went out of her way to tend to my needs. Melissa deserves 5 stars!3 stars were rated because her co-worker who was very unprofessional, and rude, critiqued her work/actions and gave demands infront of everyone. Not only is this belittling, but its unnecessary.Service: Haircut
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May 2023 by christopher benger
Yelm Great Clips staff is always friendly. They all have great personalities. I really enjoy the app., so I can check in before arriving. Keep up the good work. Location is always kept clean. Most definitely will be coming again.
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April 2023 by Steve Wood
I really enjoyed my experience at Great Clips. The staff was friendly, funny, and professional. While I don't remember the woman's name who cut my hair, I found her work to be fantastic. I plan on returning in the future.
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April 2023 by Lil Lightning17
It's all up to luck on what stylist you get. You might get a nice stylist that will listen to you, cut your hair how you want it, makes you feel like royalty or you might get a stylist that's self absorbed, won't listen to you, pull your hair and give you a hair cut that isn't what you ask for. There's no way to request and it's all up to luck. Save yourself the trouble and find yourself consistence stylist you like.
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March 2023 by Jenifer Rankin
Love that you can join the wait list online. I feel like the timer it gives is not always accurate. But was able to been seen when we walked in before the timer said so.
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March 2023 by Joel Derefield
Normally a quick, inexpensive haircut, but with the reduced hours and few employees, even when checking in online it can be an hour long ordeal. Great staff, friendly and professional. Clean shop.
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February 2023 by Diana
I used to specifically choose this location for its truest perfection of artistry the previous manager upheld. I will no longer being going here. It was an absolute joke. No taste, no professionalism and disgusting egoism flowing through the whole establishment. Great clips or not this industry is a form of art and not to be tossed out there as a meaningless ego specific craft. I will be traveling out of town from now on.Service: Haircut
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January 2023 by Aaron
The barbers here always do a great job on my son's hair. I do wish their hours were later it is hard to get In by closing if you work outside of Yelm.
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December 2022 by Evelyn Williams
I will not be going back. They used to have really good stylists, but not anymore. Very slow service and there were only two people there to cut hair. Only one customer ahead of me and I was told I would have a 27 minute wait. Supposedly, there were two people ahead of me. They never showed. Someone else came in to get her son's hair cut. She was told there would be a 90 minute wait. The stylist then walked out the door and left the other stylist who headed for the back room. I left after waiting another 5 minutes. I will be finding another place to go for my haircuts. Hair Masters seems on the ball.
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October 2022 by joleena fletcher
The old lady with black hair did not cut my hair with what I had asked for and went with what she wanted to instead. I am completely upset and disappointed in the service I received. I will not be going back nor having any family continue any business there.
