“Can you give 6 stars? If possible give them the 6.! Recently rented a 6x12 tandem axle open trailer for a day. Let's just say the day didn't go well. it began by hitting a deer on the way to the project and ended with my father having heat exhaustion the 4th of July weekend. Our moving project supposedly going to take a long day winded up taking the better part of 10. When you're moving yourself you got to figure cash is probably tight right. When we finally limped back to Yelm Larry worked with us to make sure he didn't break our bank and our backs even further. Can't say the same thing for South Sound Towed who impounded our Volvo v70 support car from a legal parking spot were the fuel pump died and we had to leave it on the side of the road overnight in Lacey. With fees of almost $500 to get it out after Impoundment I think their business philosophy may be a little bit different than someone like Larry at Yelm U-Haul and storage. I guess I've gotten so used to seeing the latter philosophy that finding someone who is reasonable and goes the extra mile to work with you surprises me these days. THANKS Larry, that sums it up, you're one of the good ones !”
“I am the second longest storage renter at this facility. Over 15 yrs have had no problems with theft , management, 2 increases in unit price. Other then a occasional mouse which they have delt with on my request promptly and a reduction in the times are units can be accessed everything has been great.”
“Great facility, the manager Jessica is awesome. They have everything set up really well, and the units are in great shape, much better than our last storage rental. I would defiantly recommend using this storage facility.”