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March 2024 by Joshua Standley
Anytime I have a package delivered, they put a slip in my box that says " package left unclaimed in parcel locker", even though I never leave anything more than a day! Ridiculous and lazy! If the parcel locker was full, just deliver it to the house, it's not even a block from the parcel locker!
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March 2024 by Rodolfo Mendez
Terrible and if it's sunny everydamnone gets "sick" or calls out. Federal job with fast food management. God forbid if someone has to do their job...
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March 2024 by Bob Bobber
Completely rude every time I’m there. Avoid this place at all costs
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January 2024 by Matthew Lobato
Poor customer service, they have the I get paid hourly attitude grown men 40 years old, with no drive for more,Or to even help others. Smh. Will only use as a last resort. UPS customer service is way better then here.
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December 2023 by EDUB
Just like dmv but slower! No sense of urgency at all. Line out the door and the postal lady at the counter shouting it’s going to be a long time… Driver is terrible!!! Always having people bring us our mail as they always deliver to the wrong address….
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December 2023 by Russell Bryars
My family and I have used this post office since 1962 we have not had the mis haps that all these comments have had. To be real, this yelm area has exploded with residents in the past 5 to 10 years and our post office is still greatly understaffed. I was field technician, we had contracts with the USPS in three states just to keep all the vehicles that deliver your mail would be safe and reliable. They are even understaffed in the mechanics shop of the USPS. Thatsvwhy they contract help from mobile fleet companies for vehicle maintenance. So in short these workers may be over worked with the volume of residents that yelm area has grown to. Let's all be more patient with ourselves and others!
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August 2023 by ash m
If i could I’d leave no stars. I’ve had multiple issues with USPS out here. There was a few weeks a while back where I was recieving all the mail in the informed delivery except my prepaid bank card for my maternity leave & it was sent 2x with pictures in my email and I never received it. After making a complaint, I started receiving my mail and had to get my card shipped through UPS.I am now having issues with getting my mail again. It has been a week since I’ve gotten a piece of mail even though I keep getting pictures in my informed delivery. I was supposed to have recieved my marriage documents from the courthouse 3 days ago and my mailbox is still empty, not even spam mail.I have tried calling the post office multiple times and it just rings until the phone hangs up, and when I try to call again they have already taken their phone off the hook. I am at a loss because these are very important documents I need for social security and the DOL. I had to pay for these papers as well. I would come in but I have a newborn and a broken foot.
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July 2023 by Ashlynn Parks
If i could I’d leave no stars. I’ve had multiple issues with USPS out here. There was a few weeks a while back where I was recieving all the mail in the informed delivery except my prepaid bank card for my maternity leave & it was sent 2x with pictures in my email and I never received it. After making a complaint, I started receiving my mail and had to get my card shipped through UPS.I am now having issues with getting my mail again. It has been a week since I’ve gotten a piece of mail even though I keep getting pictures in my informed delivery. I was supposed to have recieved my marriage documents from the courthouse 3 days ago and my mailbox is still empty, not even spam mail.I have tried calling the post office multiple times and it just rings until the phone hangs up, and when I try to call again they have already taken their phone off the hook. I am at a loss because these are very important documents I need for social security and the DOL. I had to pay for these papers as well. I would come in but I have a newborn and a broken foot.
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July 2023 by Joshua Arnett
The absolute worse post office I have ever dealt with. Their drivers look for any and every reason to not get off their lazy rear ends to deliver the package to your home. Their undelivered package room is always overfilled. They have so many ridiculous rules on trying to pick up your package if they don't deliver it. Dont even try to send your spouse even with same last name to pick it up. They won't give it to them.Also be ready for your mail to consistently be late to your mailbox. I'm talking a week or more sometimes. They have issues here that they don't care to fix. Have already tried to address all of this with the management there and they don't care and ignore the complaints.
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June 2023 by mike meikojustin
People today are never going to be happy. I have used the Yelm USPS since 1995. Regardless off what people think at the moment, the Yelm USPS is there for everyone. Grow Up Y'all..
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June 2023 by Jennifer P.
Always clean and staff are helpful and pleasant nice small towns atmosphere they have p o boxes available boxes for shipping as well convenient parking and location and safety
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May 2023 by jonathan sauerbry
Have had to reach out to every company to get my packages delivered correctly. Just use ups or FedEx if possible. Usps will deliver for Amazon on weekends but then won't deliver packages any other time. Most corrupt institution in America.
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April 2023 by sprinkles 68
In less time than it took you to ignore me 3 times and then rudely shout “I’m with a customer” you could have said “yes” or “no” to my question. I just wanted to know where to drop off pre paid packages as there is no obvious signage anywhere.
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February 2023 by Nabin Dhakal
USPS employees are very rude. When the items are heavy, they marked it as delivered and store it in their place. You have to go pick it up everytime. Worst USPS I have ever been.
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January 2023 by Joseph R.
Constantly losing my package. The people up front show concern and care. Post master does not seem to show any at all. Poor Leadership. Losing confidence in the Yelm Post office. I regularly receive mail and packages that don't belong to me. I get everyone else's mail but my own. You would hope that your mail is safe and secure. This worries me. New Post Master May be needed. Things were already bad. They're just getting worse. One star is as low as I can go. Zero needs to be an option.
