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July 2024 by James Robinson
Can you give 6 stars? If possible give them the 6.! Recently rented a 6x12 tandem axle open trailer for a day. Let's just say the day didn't go well. it began by hitting a deer on the way to the project and ended with my father having heat exhaustion the 4th of July weekend. Our moving project supposedly going to take a long day winded up taking the better part of 10. When you're moving yourself you got to figure cash is probably tight right. When we finally limped back to Yelm Larry worked with us to make sure he didn't break our bank and our backs even further. Can't say the same thing for South Sound Towed who impounded our Volvo v70 support car from a legal parking spot were the fuel pump died and we had to leave it on the side of the road overnight in Lacey. With fees of almost $500 to get it out after Impoundment I think their business philosophy may be a little bit different than someone like Larry at Yelm U-Haul and storage. I guess I've gotten so used to seeing the latter philosophy that finding someone who is reasonable and goes the extra mile to work with you surprises me these days. THANKS Larry, that sums it up, you're one of the good ones !
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May 2024 by Allison Oatis
When we first moved our things to this storage unit we had a great experience. Larry and George were awesome to work with. But we moved our things out after a year of storing and everything was covered in mice droppings and urine. After an already stressful day of moving to a new place we had to disinfect everything in our unit. When we went to the office we were told they have an exterminator who comes often and they do everything they can. Honestly super disappointed because they didn't even apologize or offer any kind of compensation. I was also told we could not be prorated the rental cost for the month even though we were only using the unit for 2 weeks out of the month. Pretty disappointed.
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May 2024 by Elaine Stangler
Love these guys and their service. Above and beyond. Get place to store your things for peace of mind. Secure and safe.
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March 2024 by Sarah Knight (OP916SKCK)
Larry and Mr. George are amazing my family will definitely will always do business with this establishment.
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September 2023 by Jerald “Jerry” Blue
Great guys, very customer oriented.
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January 2023 by Sheila Piatt
They care about there customers.
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September 2022 by Mike Camuccio
Always a pleasure doing business with Larry , storage spaces to trailers I go see him !
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September 2022 by D B
Great place for a uhual rental, it's why they win awards
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August 2022 by Jennifer
Very helpful
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August 2022 by D B.
Great place for a uhual rental, it's why they win awards
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October 2021 by Mike Samuccio
Always a pleasure doing business with Larry , storage spaces to trailers I go see him !
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October 2021 by Rdizzle
Great place for a uhual rental, it's why they win awards
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August 2021 by Sorryaaahhh
Nice people
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May 2021 by SorryaaahhhGaming
Nice people
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March 2021 by Jason Ferguson
Friendly service. Will visit again and recommend.
