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September 2023 by Samantha Lockridge
Smith's Towing is absolutely amazing, back in Dec right before Christmas eve I was on my way to work early one morning when I wrecked and was lucky to be alive still, but Smith's came an got my car out from over the hill but not before checking to make sure I was okay and didn't need to go to the hospital, even after I went to get the belongings out of it he was still making sure I was okay. Smith's Towing is the best to call and there employees show it as well.ThanksSamantha Lockridge
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September 2023 by Tammy Clay
Highly recommend! Best towing company around, no matter what time I have called, they are always there within a reasonable time. Honest, friendly staff, as well as trustworthy people!
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September 2023 by Shelley Summers
Jason & his crew are always willing to help out. They've crossed state lines to make sure my vehicle has made it home. Cannot recommend these guys enough!
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July 2023 by Ivana Supica
Everything was as we agreed in advance over the phone. Faster, professional with reasonable pricesService: Special vehicle towing
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April 2023 by Dominiquk G.
These guys here are just all around amazing mechanics and people. We had to get a new transmission and they were so patient and helped us with transportation in and around town while we waited for the transmission to be picked up. John the owner is so down to earth and his multi tasking skills are out of this world. Between doing mechanic work, towing and running his business he does not skip a beat. All the other mechanics there are super nice and helpful and is there to answer literally any question you need, especially about your big rig. We originally were going to go to another shop and boy I'm happy we ended up here because you just don't get customer service, genuine good mechanic work anymore. I truly wish they were in Florida but as far as major work needing to be done in the future we will definitely grab a load out that way to be able to get back to this shop. I promise you this shop hands down is the best mechanic work we've gotten since having our big rig. They are fast, efficient and if you need other things done to your vehicle outside of what you initially went in for they make time to get your car/truck in tip top running shape. It's honestly amazing how we got such prestige work done by accident. I'm telling you, if your every in the West Virginia area or within the radius and need maintenance work or a engine/transmission job I promise you you will not be disappointed. We are over 900 miles away and we've found our new mechanic for our big rig. I promise you that These guys are super legit and you will not regret going to them. When you go tell then Dominiquk sent you.
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December 2022 by Wayne Beaman
12/09/2022 -- Eastbound I-64 @ Sam Black Church. 2023 Kenworth T680 & 53' trailer experienced a nighttime, disabling deer strike. In a timely and professional manner Johnathan arrived, prepared the truck for towing and delivered to our Truck Enterprises, Inc. Service Department lot, Harrisonburg VA.WayneShuttle DriverTruck Enterprises, Inc.Harrisonburg VAService: Special vehicle towing
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December 2022 by Stephanie Lambrecht
We had an emergency breakdown on I-64 and they went above and beyond to help ensure our family got out of the situation safely. We were incredibly impressed and grateful for their kindness and quick service in a scary situation.Service: Car towing
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December 2022 by Brandy Gobble
10/10 definitely recommend!!! This place is awesome!!!Service: Car towing
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December 2022 by Quannah Canfield
The best everService: Tire change
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December 2022 by Herbert Gourley
I called them and they were to me within 30 minutes. ,towed me to there shop repaired my tractor and had me up and running the same day super nice people wish I had met them years ago I would recommend them to anyone as they do great work towing and repair and are super reasonable and super nice. Y'all are the best we can't thank you enough.Service: Special vehicle towing
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December 2022 by Lee Ann B.
This review is about Smih's towing on 1143 Jackson Road, Dexter MI. 48130, phone 734-475-8895. They don't deserve any stars. Run don't walk away from this place. I had to have my car towed, they told us if we have the car towed to their place they could save us money. My accident was in the evening, when I called the next day they said they were waiting for payment from my insurance company. I called the next day to check on it & they lied & told me they were waiting for the insurance adjuster to come out & take pictures, I thought this was odd because in the past all that is handled at the body shop. After that my insurance company was trying to get a fair rate from them. 2 1/2 weeks later they charged my insurance company 1,464.84, to tow my car to Chelsea. So they held my car hostage for 2 1/2 weeks. I'm talking to my lawyer about this. Smith's Towing is a criminal organization. The only reason they get one star is because that's the only way I could post this review.
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December 2021 by Emily Siemens
We called Smith's when we broke down while traveling through WV on our way home to KY. In no time, they arrived with a tow. For a family of five (with our exhausted little ones ?), it was an absolute blessing to find Smith's Towing.
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December 2021 by philip trapp
Great service professional and affordable.Service: Special vehicle towing
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December 2020 by Jay Whitehurst
These guys are the best, most hospitable group out there. they came in at a really rough patch I hit during a trip up home in Ohio, and they really showed how they value their customers. they provided the transportation I needed while I found overnight accomodations to help me get new tires on and out on my way in the AM. didn't break the bank overall and they provided speedy, careful service, as well as topped off my fluids. if you get stuck out in the area, they will definitely help.
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December 2019 by Robert Thomas Blevins Cross-Holder
These guys did an all around amazing job. I would have charged myself twice as much to do what they did towing and repairs to the rig. I honestly haven't seen any service like this in over 10 years of trucking! They are definitely my go to guys from now on. Thank you Jason and team for your awesome work!
