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February 2024 by Melissa Dailey
The in room coffee cups still wrapped in plastic were obviously used. Bathroom sink stopper had to be manually held up to drain sink. There was a questionable substance on the bathroom wall. There were fingernail clippings by one of the beds. Only a two floor hotel so no elevator.You get what you pay for.Rooms: Housekeeping needs to be more detailed oriented and thorough.Maintenance is needed.
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February 2024 by Joseph Gary
Nasty hotel no breakfast no security on side doors locks mild dirtyRooms: Dirty holes in ceiling.. dive hotel
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February 2024 by Elizabeth Edwards
Upon arrival, Roger at the front desk was so friendly and accommodating. We had a slight issue with our door lock and he made sure he helped us get it fixed promptly. The rooms were clean and had everything you could need for a short stay. And the breakfast!! It made this whole trip worth it. Such a clean and nice set up with so many options. The manager Jake even cleaned the snow off our car for us when we did not have a scraper. 5 stars would recommend!
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February 2024 by Brad Heflin
The Barboursville Best Western is my favorite hotel in the Huntington area. The rooms are clean and very large. This is an older, but well-maintained hotel so the layout and decor is not trendy but it isnt tacky. The staff are absolutely exceptional: friendly, helpful, and polite. This is also one of the few hotels that still have a full hot breakfast (although its quality has diminished as of late). That would be my only criticism.Food & drinks: Unlike many hotels these days, this location still provides a full breakfast bar with hot and cold options with your stay. The buffet is well-stocked with multiple choices of breakfast pastries (danishes, breads, etc.), yogurts, and cold cereals. There is the standard make-your-own waffle bar and juice fountain featuring orange and apple juice. What is unique these days is this location still provides hot items, like bacon, eggs, etc. While the quality and quantity provided have diminished in the last few months, it is still rare to.expect this in a comparable hotel
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January 2024 by Justin Hargis
Absolutely love it here staff is very carasmatic no matter what issue may occur room are kept very clean staff and management will go above and beyond to make sure your stay is great for u and
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January 2024 by Ray Hunter
Great service and location. Staff and management were very helpful and friendly. Close to a lot of shopping and restaurants.
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January 2024 by Jenna Allison
Unfortunately a bad experience overall.
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December 2023 by Willie Little
Was booked here after my sewer backed up in my apartment. I will be here till the 29th of januall. The staff is friendly. Rooms are clean. Miss Pat, the headhousekeeper is great.Breakfast is great.Hey, are updating the rooms. And hotel as much as they can as fast as they can Jake. The new manager listen to your concerns and what could make it They even better so far so good. I cannot complain one bit.
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November 2023 by Marla Wright
The rooms are very clean and comfortable. The entire hotel is freshly painted and is now smoke-free, so it smells fresh. The staff were friendly and helpful. I would have given them 4 stars if it weren't for the noisy guests, there was a lot of yelling and arguing. I stayed three nights, complaints were filed and police were called two of those nights . I don't scare easily so I'll stay again. However, I would not recommend this hotel to people who are traveling with children.
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November 2023 by Toot S
Although the location was perfect at the time. The rooms here really need cleaned and updated. It was gross finding things left behind from other visitors. The sink sprayed water everywhere, the bed sheets had stains on them, the floor needed vacuumed bad, and didnt even try the shower cause the tub had hair and dirt left from others.Rooms: I do not recommend staying here especially if you have little kids that like to pick things up off the floor.
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October 2023 by Karleigh Branscome
This was my first time staying at this hotel and it was a great experience! The employees were incredibly kind, the room was clean, and I felt very safe here during my stay. I also enjoyed the breakfast, they had a variety of different food options I could choose from. I plan to visit again when work brings me this way.
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October 2023 by Maureen Rockhill
The place was disgusting. It smelled horrible and there was no elevator. We had to lug out suitcase up a steep set of stairs. The room had trash and drinks in the fridge and the TV was on. I told the front desk and he asked if it was clean. I said the bed had been made but that was it. He then said they probably just forgot to check the fridge. The AC didn't work we had it at 63 and was still warm all night. The toilet ran continuously and then would restart every few seconds. One of the lights didn't work, and nothing was plugged in. In the bathroom there was no soap whatever not to mention shampoo or anything to wash our hands with. The tub was dirty and the lock on the inside of the door didn't work. There was no wifi, and If we hadn't already paid the $121 bucks and if I didn't have an exhausted 5 year old I absolutely would have left. My daughter cried herself to sleep because she wanted to leave so bad. Usually I read reviews and check into hotels. This time I did not. It is a lesson learned. There was also nasty dirt in the AC which was clearly visible. I used to work in a dog kennel and it was cleaner then this hotel. 0 out of 10 highly would not recommend!
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October 2023 by Amanda Tomey
Went to this hotel for only one night and wish I didn’t. The room had paper on the floor and in dressers, jelly on the desk and chair, and no trash can at all. Toilet didn’t flush right, no hot water so I had to take a cold shower. People fighting and vomiting in the hallways. And to top it off, smoke detector kept beeping needing a new battery after midnight and no one answered at the front desk until 5am.Only thing I could say good about this place was the front desk clerk named Paul who tried his best to help us.
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October 2023 by Cindy K.
Stayed one night. Room was clean and comfortable. Breakfast was better than many places. Good price point. Will stay here again.
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October 2023 by BirdPresident
This was my first time staying at this hotel and it was a great experience! The employees were incredibly kind, the room was clean, and I felt very safe here during my stay. I also enjoyed the breakfast, they had a variety of different food options I could choose from. I plan to visit again when work brings me this way.