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August 2023 by Wendy jo Burke
I love this nail salon! The owners are so very nice! They always do such a GREAT job on my nails! I won't go anywhere else!
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July 2023 by Ireland Faith
the guy did a great job on my nails, however a lady working there did not do a great job on my friends causing her to have to go to another salon to get them redone. They were extremely uneven and sideways. not much like the picture, a bad job especially for being $70.Service: Acrylic nails
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July 2023 by Sharis H
I was overcharged for service. Male tech charged me $50 for basic pedicure and regular polish. The paper showed me it was supposed to be $35 for basic. Service was mediocre and they were a little to walk in customers.
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June 2023 by Heather Herb
I got a pedicure and it was awful. The lady caused 3 of my toes to bleed from pulling cuticles (got 2 infections in two of the toes that required treatment). Supposed to get the $55 Pedi and she did not massage my calves at all, just slapped some hot towels on them. Will not be returning and do not recommend.
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June 2023 by Jessica Sanders
This is my go-to place for nails and pedicures. They have an amazing citrus scrub pedi that is to die for. They always do an amazing job on my nails also
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June 2023 by Ann Hannon
They were busy had to wait about 1/2 an hour but the nail technician was nice to my young granddaughter.
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December 2022 by Drey Greer
I went here today for the 1st time and got a great set of acrylics with gel polish. An older man with a colorful tattoo did them, very quick and reasonably priced.Services: Gel manicures
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November 2022 by Diana Adams
Thanks! There was a little blip with some polish but their willingness to fix it definitely made it a 5 star service. Very nice!! I will be going back!Services: Gel manicures
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October 2022 by Dana Daugherty
Acrylic nails turned out beautiful. The removal was painful and damaging. Used a new nail WITHOUT acetone to rip the old off. So painful. Verbally complained despite trying to be polite, yet CONTINUED ripping them off. Charged $15 for that. Work is beautiful but they do not care bout your nail beds.Services: Synthetic nail removal
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October 2022 by Hannah Graham
Haven’t been, but I won’t be going. One of your techs was incredibly cruel to a young woman who uses a wheelchair and is differently abled, and you guys literally refused to do her nails because she reasonably couldn’t get to a nail booth. Since you are willing to hire staff who are rude to differently abled people, and since you can’t accommodate all customers, everyone deserves to know about that.
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October 2022 by Vonda Rodgers
I had a manicure & a pedicure. Mia was great . She was very nice and took time to do it right . I’m happy with my pedicure and manicure. I will go back . Thank youServices: Manicure
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October 2022 by Jaime T.
this is from a facebook post please read before going!!! This won't be a happy post at all... Today I took Allie to get nails done for the Marshall University game tomorrow night where Allie will be getting to see the majorettes and Colorguard!! Allie is super excited about this!! Well I took her to the mall in Barboursville WV to a place we have went several times, they have always were accommodating to her and her needs well the lady in there this time was so rude to Allie and I. She actually come out towards to me aggressively when I told her that she she was being rude towards my daughter and I. They normally will come to her chair and place a towel in her lap and just do the nail service there. It's hard to get her chair near the booth and it hurts Allie's back to lean up for long period of times also. The nail tech absolutely refused to accommodate her. She said no she would do that even thou they have numerous times. I have always been the person that just left and not said much but I am sick and tired of persons with disabilities being treated wrong. Everyone should be treated the same!! I left there so upset to the point of shaking and almost crying (if I get to that point it ain't good) and a lady come up to me that had been in that salon and said they was so rude to Allie and I and she is not going back to that place. I will be contacting the owner of the business, also contacting the better business bureau and the business at the mall to see what can be done. I think it's time for people to make a stand and stop letting people run over persons with disabilities. Everyone deserves to have the same opportunities in life!!
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October 2022 by Jackie J.
Today a very nice lady and her disabled/wheelchair bound daughter came in for nails and the nail tech was so utterly rude to them, it was embarrassing. She refused to make any accommodations for the girl, said she would have to sit at her station, which her wheelchair can't go. The mother was so upset and I feel so bad for them both. There is no reason that disabled people should feel less than human. I will tell all my friends and family about this and will not be coming to this establishment again. It was a terrible experience for that poor mother and her sweet daughter. The mother said they have had thier nails done there before and were never treated rudely, this is not acceptable.
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October 2022 by Carol H.
My cousin has a traumatic brain injury, is wheelchair bound and has been getting her nails done at Exotic Nails for quite some time. Today she wanted to go get her nails done, and her mom took her. The manager was very rude and flatly refused to accommodate their handicapped client. She was heartbroken and totally devastated. After her mom tried unsuccessfully to change the manager's mind, they went further down the mall and finally found a salon that did accommodate her and made her nails absolutely beautiful. This wonderful young lady was able to get her nails, and we really appreciate the awesome staff at Elegant Nails Spa accommodating her. However, the distress she suffered at the hands of the extremely rude staff at Exotic Nails is nothing short of unforgivable!
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September 2022 by hailey
They done an amazing job on my manicure! The workers were very sweet, and were patient. I didn’t feel rushed out of my time, they took their time and I felt like I paid a reasonable price for an amazing, relaxing service.Services: Manicure
