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June 2023 by John Crader
Been told 3 times now that my vehicle was ready, returned my rental just to find out it not actually finished and no one from here will return my calls
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June 2023 by Emma Salmons
Has lied to my grandmother about her vehicle multiple times, gave her the run around multiple times and just overall treated her horribly. Thanks so much.
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January 2023 by Cody Lanier
Wrecked my 2016 Kia Optima. Keaton's was one of the only local places that could get my car in and out in a decent amount of time. My only complaint is that I did have quite a few time extensions due to parts being ordered that arrived wrong.
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May 2022 by Shane Irwin
Keaton's is the best in the business. I've utilized their Collision Center and towing services numerous times over the years, and recommend others do the same whenever possible.
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May 2022 by Mike Cummings
Poor craftsmanship and attention to detail with terrible customer service! You'll have better luck going to the local vocational school!!
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May 2022 by Tee Jackson
Lies, delays, apathy, and extremely poor workmanship. I will never return here again. Avoid at all costsService: Body & Trim
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April 2022 by Dan Daniels
Rear end collision. Brought the 2017 Ford Fusion for repairs and also paid 159.00 out of pocket for a full auto detail. After 2 1/2 weeks, I picked up my car only to find they didn’t complete all the damage that was in the estimate and they had not waxed the car after I paid for full detail. I was told it was not included however it is listed on their website. Also Keatons was supposed to check out the exhaust however driving the car off the lot the engine light was in. 400.00 out of my pocket again for O2 sensor that would have been found by Keatons had they run the diagnostics on the car like they were suppose to.The estimators would not return calls. Very poor customer service and I do not recommendServices: Body & Trim
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February 2022 by Alexander Buffington
Didn't do a niece good at all.
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February 2022 by Alice Ann Cremeans
Great work as always will always use Keaton s
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August 2021 by Dirt Cheap
State of the ark repair shop
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July 2021 by Bridgette Deal
Very helpful and kind!
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June 2021 by Garron Ross
Collision center provides a link for tracking estimate and repair. Estimate was never provided before repairs started. Estimated cost and delivery date given by following the link changes frequently. Contact frequently gives estimate of 2-3 weeks. He called 1 time to tell me that a part came in early and that my truck would be done sooner than expected, 2-3 weeks. It’s been 6 weeks since then. I drove by and saw a dent in my bumper. Took a picture and compared to my pics from the accident scene. Dent was not present before my truck was taken to the shop. Contact refuses liability. My truck has been in the shop now for 3 months and according to Roger’s latest estimate (2-3 weeks), I’m looking at 3.5+ months. Ridiculous customer service. I still don’t know when my truck will be finished or how much it’s going to cost.Services: Tyres
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May 2021 by Steve McDilda
Friendly service and very professional service!
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February 2021 by Jason Alexander
SCAMMERS!! Went to get an estimate and they would not give an estimate unless I brought the car in to be done first. Then said they would only give a lowball estimate then they would file a supplement check for the difference. They do this so you can’t shop around for the cheapest price. Wanted to charge me $25 for the estimate if I wanted to self pay. This company is shady!!!!
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January 2021 by Sue Cain McCallister
They are working on my vehicle at the moment A deer from my neighborhood decided to attack my car Keaton’s has my car for the repair work So far excellent service
