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October 2022 by Marrina B.
1) they only Have few Paulas choice merch here 2) I've never felt so uncomfortable shopping in a Sephora. I was with my boyfriend looking around/browsing when an older woman approached me (name was Sansga?) when she asked me if i was looking for anything specific to which I replied "oh no just browsing" then after 5 min she followed me around the store which made me More uncomfortable. Then she told me where I could find discounted merch.... I was incredibly offended by this and at this point I put half the merchandise I was going to purchase down because I felt almost profiled. Then while checking out she doesn't help me one but with my Sephora beauty insider because I'm used to putting my number in and is condescending in the process, invites me to a promo event to which I replied "I think I will stick to shopping online" because of how unwelcome i felt. Then she saw how many beauty insider points I had then offered products for it to which I replied no because I didn't want to spend another second in the store. Then she said " I hope we provided the perfect service for you". No you didn't sansha. I ended up only buying 3 products out of the 10 i wanted to get because I didn't want to be there anymore and am incredibly disappointed and dissatisfied with my experience.
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April 2021 by Rebekkah Erin
I tried to get someone to help me match a foundation to my skin for about 15 minutes, but the only 2 sales people basically ignored me... I was willing to pay like $40 for foundation and maybe buy a couple other things, but I guess you don't want my business...I've never had this issue at the Sephora in Ashland.
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July 2020 by Rebekkah Brown
I tried to get someone to help me match a foundation to my skin for about 15 minutes, but the only 2 sales people basically ignored me... I was willing to pay like $40 for foundation and maybe buy a couple other things, but I guess you don't want my business...I've never had this issue at the Sephora in Ashland.
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May 2020 by Haiden Jones
Left angry!! A worker, i didn’t catch her name unfortunately, was very rude to my friend and I. We were just wondering if a product was damaged and she began to get very rude with us to the point i thought she was going to possibly begin yelling. Very unprofessional, lost my business. Wouldn’t recommend.
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February 2020 by Buffy Riffle
Friendly, very helpful employees. The makeup is a bonus!
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February 2020 by lori evans shehan
Don't get all the hope Ulta near by and much better cleaner and cheaper
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January 2020 by Kelsie Hinzman
Very helpful and friendly staff. They’re very informative about the products they have to offer.
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November 2019 by Haiden Nichole
Left angry!! A worker, i didn’t catch her name unfortunately, was very rude to my friend and I. We were just wondering if a product was damaged and she began to get very rude with us to the point i thought she was going to possibly begin yelling. Very unprofessional, lost my business. Wouldn’t recommend.
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October 2019 by Linsi Locks
Makeup.
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June 2019 by Katherine Bowers
I had a fantastic experience with a staff member (I think named Eden or Arden) helping me find the right concealer for me. It was a lovely shopping experience and they have a wide selection of makeup.
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May 2019 by Matt Triplett
They've got makeup
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May 2019 by Emerald74
The worst sales why would I spend my money if I get bad treatment from the beginning
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May 2019 by Bilal Usman
Good store
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April 2019 by Audio Extortion
Good place for mens stuff if you want to smell good helpful people.
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March 2019 by Brianna Riffle
I really love all Sephora's but I particularly liked this one a lot. The employees are very helpful and polite as well.