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April 2023 by Isom Miller
Ms Eaves has prepared our taxes for several yearsA true professional would not go to anyone else
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March 2023 by moriah inghram
I most always see Susan but every one is great! I have been going here for years now I feel like I literally don’t even have to tell her any new information unless something has changed. Very friendly, take time to get to know you, just an all around great atmosphere.
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March 2023 by Adrienne White
Don't recommend this tax office unless you have an easy tax form. Anything difficult, dont waste your time. They're definitely not tax experts, just number inputers. Don't waste your time. Also, they stop taking sign ins at 5pm, not 6pm.
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February 2023 by Krissi Gibbi
My husband n I use this service for yrs.... however after I developed my new home business registered by the state of West Virginia with documents of my home deductibles etc, they don’t do tax write-offs it OR even considered my home a business EVEN THOUGH ACCORDING TO IRS LAW IT IS!! (Section 587) Thankfully another company Knows better and get a bit more on our return.
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February 2023 by Scott Sansom
I went to get my taxes done here about 4 years ago, on the suggestion of a friend, and have used them exclusively since then. I won't go anywhere else. They are professional, work efficiently and charge a fair price.
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February 2023 by Josh Walters
Always pleasant to work with. I always just drop my taxes off and Susan calls me when they’re done.
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April 2022 by Faruq Adamu
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March 2022 by Joshua Black
I have been there twice to get my taxes done. Both times I have had the displeasure of talking to Erica. She is very rude and unprofessional. It's no wonder why people recommend you ask for Susan when you go in there. They really need to move Erica's office to the very back and put someone more professional up front. Do you really want her being the first person people have to deal with when coming into your business? I know I wouldn't. I will NOT be back a third time. I'd much rather pay higher fees then have to put up with someone so miserable and disrespectful as her. So if going there beware of Erica!!! Save yourself the aggravation and ask for someone else.
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March 2022 by Nicolas Crouch
Susan is rude, don’t ask any questions, or she acts like your supposed to know everything about how to file your taxes. If people did they wouldn’t be coming to you! That’s why your the the tax person, then makes you feel stupid when you don’t know anything about it!
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February 2022 by Fred Schaefer
Al's been doing our taxes for several years, always a fair price, and quality work.
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February 2022 by Bodie Johnson
Waited 3 hours and after being skipped multiple times in line they refused to look at an electronic document on my phone. They would only take a printed document, and were also rude. Won’t be going back.
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February 2022 by Tammy Dotson
HAVE BEEN USING THESE GUYS FOR PAST FEW YEARS TO FILE MY TAXES.VERY PROFESSIONAL AND VERY PLEASANT EXPERIENCES EVERYTIMEHAVE ALL THE LADIES DO MY TAXES AND ANY OF THEM ARE GREAT
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June 2021 by Jeremy Henry
Al is a fine friendly man. Does good work with attention to detail.
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May 2021 by Stephanie McCoy
This place is so busy....why? Because they're good, they're professional and they know what they're doing. They do a great job and are very cheap considering I paid over 600 for H&R block to do my taxes year before last and 250 last year at another place. Tax Plus charged me 35.00. She even called me back and got me more money when some laws changed. Thanks to Susan and her staff for providing such a great service at a reasonable price. They are even adhering to Covid precautions by distancing their chairs in the office and only allowing a certain number of people in the office at a time. You are able to sign in and wait in your car and they call you when it's your turn if you can't or don't want to wait inside. They even offer drop off services. I can't say enough good things about them. I see people giving them bad reviews complaining they had to wait in their car etc. Those people can't even spell.
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March 2021 by Jim Marcum
RUDE! Just awful. I spoke to 3 different people all was rude except 1. Her name was Christy very nice. Erica VERY rude and so was the lady in the first office on the left. I would give negative Stars if that was an option.