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January 2023 by tiffany coffin
If I could give zero I would. Came in to return a set of family Christmas PJs that I paid with using my Children's Place credit card. I couldn't find the order number, so I asked if I could get store credit. Not only do they not do store credit, they can't look up an order with the Children's Place card. My baby is screaming while both girls continue to say they can do absolutely nothing unless I have an order number. Finally I ask do you have a customer service number, with attitude I'm given the number. Finally I'm able to get the order number from an associate on the phone. Neither girls offered any help while I stood there alone, with a crying 9 month old just simply looking to make a return. After 40m I finally was able to make the return. I've been a customer for 7 years with 2 small children. I will absolutely never shop here again. Horrible customer service. Clearly neither of these girls are mothers. If someone buys you a gift and you don't have a receipt you don't get store credit, you get nothing. You're stuck with the item. Thank goodness I thought to call customer service after 30m, clearly neither girl wanted to help.
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December 2022 by Jenny Saillant
The sales here are usually great, we shop here a few times a year… Today we went in for the “up to 70% off entire store” deal and it was a complete rip off… Prices were about the same as usual, nothing special.In the clearance section the whole “x% off already reduced price” was a complete scam. I stood there and peeled the stickers off several “reduced price items”. Every item was reduced by exactly one penny and then placed on the clearance rack. We walked out without buying anything.
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July 2022 by Kenneth Montalvo
Got a gift card from Kroger’s to give to granddaughter and when her mom tried using it did not work, so we got the receipt back call the number on the card and they told us nothing they could do. Well we got 4 grandchildren and you won’t see another dime from us. Poor customer service.
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April 2021 by Lydia Thompson
wish there were more to choose from in 7-8 girls clothing. Love their sales there though. Shop there when I'm in the mall.
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July 2017 by Jacob n Carrie F.
Pretty wonderful. Get in while having a sale