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March 2024 by Angel Doss
On March 13th 2004 I had went to Taco Bell with cash to order. The person working the window was asked where the person was that was assigned to the window in the front counter. The person asking then was told they had went on break. The lady that was working on the line said someone will be with you in just a moment. 5 minutes later the person that was on break comes to the window and another person off the line tries to give him some advice and the employees start arguing. I was still standing at the counter no one care to take my order. However drive through orders were getting placed and delivered out the window. In the middle of the employees argument I asked them should I go through drive-thru. No one answered I said that is fine I will call and make a complaint tomorrow and walked out the door. I spent 20 minutes trying to get someone to take my order. Employees are very unprofessional. Tried to call Taco Bell complaint line. I was advised after a 10-minute wait on hold for a customer service rep that if I did not give my name I could not give a complaint and she hung up on me. Very very very very very very very very very very bad service!!So now I'm leaving a Google review and it does have my name listed.
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March 2024 by Carol Miller
Never get your order
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March 2024 by Ryan Miller
Every time we get food the mess our order up food never
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February 2024 by Samuel Bolen
They take forever to get you your food and then never get your order correct. Literally wish every restaurant in Beaver should be totally restaffed.
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November 2023 by Nicholas Musick
Cold food, long waits, bad location. Better to go to the one in Beckley.
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November 2023 by Jordin Priddy
I’ve never had an issue with this Taco Bell, usually this was the one place that didn’t upset my stomach. It’s also two minutes away from our house, so that’s a plus. My fiance and I placed a mobile order, went through the drive thru and waited for our food for about 5-6 minutes(this is important later). Meanwhile the girl at the window was standing there on her phone the entire time like she was mad at the world or something, and the woman that handed us our food had no sense of personality or customer service. It was embarrassing for the company honestly. Now, back to the time we waited, it wouldn’t have been a big deal had our entire bag not felt like an ice box, which they forgot a taco in, but after eating it I’m glad they did. I think the warmest item that we got was our cold drinks. The next morning I had to call out of work due to intense stomach pain so bad I almost passed out. And then we contacted customer service to no avail. If you’re going to go to Taco Bell, which I recommend you don’t, I’d go in the morning or honestly just go to Wendy’s. It’s right next door and they actually cook your food to order after a certain time.
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November 2023 by Julia Thompso
The food is just threw together I came thru the drive thru before work my order was wrong I reached in the bag to get my cinnamon bites and I pulled out after they told me they were on the very top I got a handful of taco they had not wrapped my taco they just threw it in the bag it was everywhere and all over everything when i called to explain to the manager was rude called me a liar I informed her I had pictures she refused to let me talk to her boss they take for ever at the window and and the counter there was one make employee trying to do it all clean make the food take orders and everyone just standing there talking and laughing and goofing off there bathrooms were horrible I was affarid I would catch something If I used if I would of went in when I was ordering instead of the drive thru I would not have order they say it’s new management but I can’t tell it never improves this is the 5 th or 6 th time I’ve heard we are under new management
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November 2023 by Caroline Tribble
Food was kinda bad, people were nice
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November 2023 by Chris Ward
I don’t even know where to begin with this one. I moved to Beaver a few months ago. We’ve been here 3 times total (including tonight) and the first 2 times were great. Food was hot & fresh, service was quick, etc. I always place a mobile order because I feel it’s easier for everyone. I placed an order tonight for 2 boxes, 3 burritos, 2 drinks, and a couple soft potato tacos.The amount of disappointment from the drive thru to my house less than 2 minutes away. The service.. it was like they were mad that I had placed an order. One worker was leaning against the window on their phone the entire time. Got my food after maybe 6 minutes which was fine because I had a big order. I drove the 2 minutes home and was ready to eat and wow.. not a single thing was warm in this bag. I mean it was ICE COLD to the touch.Chalupas are normally hot and soft.. the way mine was it was like they premade it, tossed it into the fridge, and then served it to me when I ordered it.Needless to say, I spent $32 and it was just wasted in my opinion. I will not be back.
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November 2023 by Ethan Whisenant
Last several times I’ve been there they have left something out of the order.
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October 2023 by DudeThatCares
This place fired me for doing my job. Swore at me and said I was unprofessional.
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September 2023 by Wayne Fitzwater
I really like Taco Bell's
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July 2023 by Christian Cook
went inside and used the kiosk- super fast and was delicious and correct!Vegetarian options: swap the beef for black beans! slay!
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July 2023 by Calii Jaine
They can never get my order right. Had to go back on two separate occasions for a refund because my orders were so wrong! Done with this location.
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July 2023 by Megan Fisher
Inside looked clean but smelled odd. And don't try to customize anything. They got my order wrong twice and gave me attitude about it. The guy working the register was throwing the trays and bags of food on the counter. Not worth it.
