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February 2024 by Casey Christensen
Extremely pleased!??The he man was very respectful,polite,punctual and just all around nice guy.Would recommend him to anyone.
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October 2021 by Matt Selbe
Don't expect them to be helpful at all or at location even with time frame they give.just be there at 10:00 (460 harper prk drv)
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July 2019 by Juanita Hundley
I had a tire blow out on a major highway. I called this company for assistance and was pleased that they responded within the time frame given to me. The driver was very pleasant and kind. I appreciate the understanding and consideration that I was given. I would recommend this company to anyone.
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September 2018 by Allie Shrewsbury
They take too long to get a tow truck. Have had to deal with them twice through my insurance, both times I had to call a different towing service to come. Vey disrespectful attitudes toward their customers
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September 2018 by joshua palmer
They towed my car and I paid them they have called me three times saying that my card isn't working and they haven't been paid. Everytime I prove to them that it has been paid. They say it's a mistake I don't see how you could mistake of trying to charge someone double three times. They are not honest at all and was very disrespectful to me and cussed when I proved to them I've paid.
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September 2017 by Kevin settle
My daughter wrecked her car on rt 3 and they came and got both cars that where involved in the wreck. The guys wife drove the roll back and I helped him in loading the cars. He tore the front bumper up on my daughters car putting the lift under the front. They charged my insurance over $1000.00!!!! They charged $150.00 for a helper, charged a gate fee,( don't understand that) NO WAY WILL I EVER LET THEM TOW ANOTHER CAR!!!!
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November 2014 by Jeremy M.
This place is awful. They lie and do not respect their customers or their property. They dropped my car over the side of a hill where it slammed into a tree!
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April 2014 by Kermit H.
Took my car there for inspection sticker they found my brake light was out they raise my back hatch to look at it and slammed it down broke my window they want pay for it.The worker didn't have the right tools was mad cussing I had to use my own tools for repairs while on property I pay for a job and the worker tells me what to do needless to say I didn't get my sticker.I would suggest no one go to garages such as these with no experience.I will work on my own car
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August 2011 by Jessica W.
If you have the misfortune to have your car towed here: don't stay! Pay the money to get towed to a different shop. We broke down twice as a direct result of work done at this place. Our alternator quit during a cross-country trip, and Appalachia towed us to their shop. They were speedy with the repair, but 2 hours down the road we broke down again with the same bad-alternator-like symptoms. We limped off the highway to a Checkers auto store, where we found out that the battery was dead. Apparently, the Appalachia mechanic had not tested it, even though it's the typical cause of an alternator failure. After getting a new battery we made it exactly 37 miles before breaking down a third time: the alternator belt had snapped. The mechanic we saw for that problem said that the Appalachia mechanic had tightened the belt so much that he had bent the tensioner bolt. So, yeah. Wonderful front office woman, friendly guard dog, lousy service.
