“I Always have a good experience when I visit this O’Reilly’s employees are always willing to go over and beyond . I went in this evening 2 young men working not one but both asked if they could help me , I won’t go to any other parts store this is the one for me . They aren’t rude and they don’t rush you they actually help you and go outside and put the part on your vehicle for you .”
“I had the best experience at this store. Our alternator seized while we were driving home to Wisconsin. Stuck in Beckley on a Sunday afternoon, there was no chance we were going to get into a shop before Monday. Wayne and Mitchell loaned me some shop tools so I could change the alternator in the parking lot. They were so kind and helpful. When I thanked them, Mitchell simply said that helping others is the right thing to do and the world would be a better place if more people helped others.
Mitchell and Wayne turned a major headache into an unexpected highlight of our trip.”