-
February 2024 by Bz SchEblet
First time with our dog and they did a great examination. Professional. Exam room is small.
-
January 2024 by Cindy Jafary
Fast appointment for my little kitty! Friendly staff.
-
January 2024 by pamala parks
Have always shown kindness to our dogs and us!! Wouldn’t go anywhere else!
-
January 2024 by Jordan Wright
They will hang up the phone on you mid call, they won't keep your animal health records on file, and they will tell you conflicting times on when to come in. Vet also told me my cat was being behavioral when he had kidney stones, he died a few days later after our visit, these people don't care about your animals, beware.
-
January 2024 by Jimmy Bailey
They didn't help my puppy and now he's dead didn't even listen to his heart they didn't even want to do blood work was very rude also didn't even listen to his lungs. My baby had to suffer because of them don't go to these nuts.
-
December 2023 by Ann Cook
I canot believe the incompetence. My sister has struggled to help her dog overcome extreme anxiety that leads to biting. She has worked with Dr Ward for 2 years. She has had to taken her to Dry Hill and Crab Orchard, in order to see HER vet. If you don't tavel to see your own vet, there is no continuity of care. Evidently the two offices are inept at recording and sharing records. The dog was up to date on all of her shots and was on medication for anxiety. My sister was told that if the situation got worse, euthanasia was recommended. She was told that it would go smoothly with kindness and understanding. Today, she had to take her. After the dog was sedated, she was told that there were no records of rabies vaccination. Dr Ward was on vaccation. She was told that her baby would have to be decapitated, and her head would have to go to the health department on Monday morning. But, it gets worse. She was told that she would have to take her baby's head home and put it in her refrigerator for 2 days and then deliver it herself to the health department. I wish she had changed vet's when I did, a couple of months ago. Don't give these people your business. They are imcompet. I wish I had a photo of what they did to this dog. If you love your dog, stay away from here. Edit: On Monday morning my sister went to have the shot records printed off at the Crab Orchard office. All shot records are entered into the computer. Both office locations have access to this. Dr. Walker did not even look in the computer. She had the records there.
-
December 2023 by sandra jarrell
Roger is amazing.
-
December 2023 by Betty Warner
Dr Dillion was so kind during us having to out our dog down. He even came out to our car to do it.
-
November 2023 by Hilda Elmore
I had to put my baby to sleep he's name was Taz my husband ray had to do it for me and today they send us a grieving card with the stuff name's I really appreciate the love you get from them what a great place I just want to say thank you .???
-
November 2023 by Elizabeth Agnor
They been caring for my Schnauzer (winston) & Lo'ke for a long time.Only vet i use.?
-
November 2023 by Melissa Harper
Never been there before, referred by our local vet. Went with dread that amputation would be needed for our cat, Dr was able to save the leg. Follow up call made with lab results, spoke with Dr himself. Cat is doing well.
-
October 2023 by Makayla
Very rude staff… I don’t recommend. Not professional at all. Go to Fayetteville vet if possible. They have beautiful welcoming staff and lobby. Your fur babies will definitely feel safer there!
-
September 2023 by Jacqueline Carte
Overall the experience was friendly and kind for my dog Macie I would give a 5 star maybe next time but we had to be told to sit and we would be waited on shortly we sat for over 30 minutes so it was way to long and had the ladies right in front and at times I knew they were very busy but a friendly het or won't be much longer would of went a long way a Dr did come from the back of nurse and was kind enough to notice us but will be going back luv the care
-
July 2023 by Robby Moore
The care of the animals is, for the most part, great. Vets are knowledgeable. The customer service is awful and deserves 0 stars. The constantly busy phone, the long wait times and the confusing communication always leaves me wondering why I don’t just to drive the extra miles to Oak Hill for a better customer experience. I wrote this review while waiting 30 minutes to pick up my pet; the first 15 minutes I waited without a greeting or any acknowledgement.UPDATE: I waited over an hour to get my cat. When they brought him, she told me, “if you ever wait more than 15 minutes, just let us know.” So it turns out it was all my fault in the end.
-
July 2023 by Robin Fisher
Personnel are so very nice and caring. Best Veterinarian office around!
