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September 2023 by Amanda Gillaspie
He sold us a vehicle with transmission issues. We immediately reported it. When we test drove it everything was fine. We paid down more than half of the required down payment but needed 2 more weeks to finish the down payment. We put down nearly 3500 and did the paperwork. The car had to sit in the back lot for those 2 weeks. Once we paid the remainder of the required down payment we were able to take it off the lot. It immediately had transmission issues. They refused to fix even though we were within the 30 days. I wanted my money back and out of 4500$ I only got back 1500$ because I refused to find another vehicle that I was willing to get on the lot. I was ripped off a lot of money. Buyer beware! They will sell you anything to get that money and will not care one bit once you have problems. They seem great at first but once a problem occurs, it gets very nasty, very quickly.
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August 2022 by Rachel White
A family member purchased a vehicle from By Pass Auto— never missed a payment— paid an extra payment to be exact! When he spoke to the male owner he threatened that he should of had a repo on his vehicle! Why? Is the record keeping not up to par to show that an extra payment had been made? There was a $150 repo charge on a vehicle that wasn’t re-poed! States that it would be a repo with no proof of insurance! Insurance was paid on this vehicle as well as every payment made! If there were any questions about insurance why would this place not call to see if there was an issue? They couldn’t look at their records to say “oh something must be wrong because this person has shown true responsibility in paying” NOOO they send a repo two repo men to take a vehicle that a simple phone call would of fixed! I would never recommend buying from this place! With a young adult paying their way and doing what was right they still were dirty enough for an extra charge! Shotty business! Buyer beware that when you pay correctly and have been a faithful customer you will get done dirty with this place! Shame on them!
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January 2022 by imtrucks4life TRUCKS4LIFE420
Owner is great guy
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October 2020 by William Catus
Great window tinting
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July 2020 by Mic Co
Went in to buy vehicle .. there was a few quick and missing parts and dealer said no problem would fix it and get back to me asap.. checked on vehicle a couple of times and next thing I know they upped the price nearly 2 grand and lied to me when I went in the inquire
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January 2020 by Crystel McCoy
A very nice selection of vehicles and employees are available and informative
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June 2019 by randall Scarbro
The owner is very rude and there cars are junk
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May 2019 by Mendy Lester
I paid $1500 down payment. Was never able to come up with the rest of the money. I never drove the vehicle off the lot. Refused to give me my money back.
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September 2018 by Dana Martin
Doesnt even deserve a star.... I was friends with the owners daughter before she passed away so I thought that David would treat me better then he had... He sold a jeep to me which wouldnt even drive off the lot without getting a brand new starter. Then had inner transmission issues their own mechanic said hurry and give back unless they replace transmission.. Some other poor guy is out there driving it around now. But i had asked for my money back and this snake conned me into picking another car.. A subura. Needless to a month later and guess who has to buy a new car because the subaru needs a whole new engine because it hadn't been serviced or kept up with and timing belt broke.... Go figure... I am 9 months pregnant so def ties into taking advantage of a woman who may not know much about cars. Its sickening the way he condones this buisness... His daughter my friend sheila RIP would have treated me better then this. She would be ashamed of her father... Shoot he should be ashamed of himself. When offering to fix subaru said they can tack the fee onto what is owed... Sorry thats not the way this is gonna work... I paid you 4,000 down on a jeep first... Then was talked into a car that wasnt even worth the 4,000...still owed 5 more thousand and wanted to tack the service fees cause it broke down in a month... Ha! This place will reap all that it has sowed.
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September 2018 by Chuck Ellis
Always been good to me Alice is awesome
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May 2018 by Marlo Robertson
Haven't been going tomorrow 🤔
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December 2017 by Coalminers Queen
I have two vehicles that I have gotten from here and I would buy another. The first car I bought has not had any issues and we have had it for two years. The second one we bought about two months ago is having minor issues. This is a used car lot that sells used vehicles not brand new ones so yes something might go wrong as it would with any used vehicle. You take a chance anywhere you go to buy a used vehicle. Alice is absolutely amazing and so is Dave the repo man/mechanic. They are both two of my favorite people. The payments here are $200 a month regardless of the vehicle and that's an amazing price for a car payment. I have had $600 payments before plus full coverage insurange and I would much rather pay $200 a month.
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August 2017 by john rife
This is a buy here pay here, you are buying a used car not a certified pre owned. They only cover what the warranty says it cover. They were very open with me about the car i purchased if you don't look over the car that's your fault it's a used car, Like any lot yes they will take your car if you miss 3 payments or are late without contacting them.. That should be obvious I feel. They have been pretty nice all in all and even offered to pay 50% on the exhaust that needs replaced (not covered by warranty he didn't have todo that) as I said this is a buy here pay here do your homework on the car first look over real good and drive it and just be a decent person to them and they will be nice to you.
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July 2017 by Nicholas Durham
They don't care what they sell you just so long as they get your money. Terrible dealership.
