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July 2023 by Dr M.
I went to the chase bank on Robert C Byrd Drive in Beckley WVA. I tried to get help with my account. The customer Representative (Ms Wheeler) told me that she was going to lunch and Mr DelaRosa would help me. She left. Then he came out and told me he had appointments and I needed to come back in a hour and she would help me. I went back in 1 1/2 hours and she still was not back. So I left. Worst customer service I have ever experienced at a bank.
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February 2023 by James C.
They short changed my ckecking account and refused to correct myaccount? They really suck and tired of getting people that can't speak English .
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January 2021 by walter gribble
How the hell do you have a bank without an atm available??
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June 2019 by Trista Giese
No 24 hour atm access
