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April 2024 by Darin C.
Negative Stars! I was recently at this location and purchased over $700 in Bourbon. The price for one item was clearly marked, but when I paid and received the receipt, I immediately saw that I had been overcharged by $100. I asked the clerk to correct the price and he said that it was mispriced and he could not. I asked to have the entire order canceled (while still at the counter without leaving the store) and was told again that he could not do that either. He spoke to the manager via phone and I was assured the next day that the $100 would be refunded to my credit card. The clerk even provided me with a copy of the receipt with the credit amount hand written and his signature. After a few days, I called back and the manager said the clerks are unable to provide a refund after they ring it in (even if the pricing is wrong), because he indicated they have an employee theft problem. He said that he would have to talk to "corporate"and call me back. Of course he never did. I called again today and he said "not gonna be able to do anything for you". He previously admitted the bottle was incorrectly priced and that because of theft problems they don't allow the night clerks to provide refunds. He would not provide his name, would not provide a # for corporate and hung up on me even though he admitted the mistake, they could not cancel the original transaction (while still at the store at time of purchase) and today hung up on me, will no longer answer the phone and basically said "you gotta do what you gotta do". As soon as I told him the call was being recorded he hung up. Overpriced items, terrible customer service, shady practices at best and apparently don't trust their own employees. Worst liquor store I have ever been to. Avoid this one and go somewhere else.
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September 2023 by Doublex
Very Friendly's nice as usual
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August 2023 by Kristina Thomas
I love the staff here!! They are always friendly and helpful!!
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June 2023 by Jeff Davis
Freindly staff cheap prices an a drive thru
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April 2023 by Mic Co
as for shops.. had what i needed decent priced
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April 2023 by Nicholas Milam
Great selection and good prices. Staff members are always willing to help.
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February 2023 by Danielle Lewis
Worked here for 3 weeks very faithfully and was fired for absolutely no reason and they would not give one either.
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January 2023 by Joyce Babineau
Watch your purchases, always get a receipt and check it before you leave the store. I bought 12 miniatures and was charged for 14. When I went back, they claimed I bought 14. They owe me 6 dollars. I won't go back, and I had been a steady customer before this.
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November 2022 by marc
Good selection and friendly service.
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October 2022 by Robert Quinn
Expensive but could just be WVA prices
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September 2022 by Heather Rose
Always customer friendly
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June 2022 by Krisy Waddell
Very helpful and kind. Great variety and selection.
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June 2022 by Shari Newsum
Friendly staff and I love the drive-thru service!
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December 2021 by Amber Dalton
Good store to get your juice on you know what I mean
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November 2021 by Steve Dillon
Great prices on Sonoma cigs
