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July 2023 by Joe Skillman
Good place got me rite in on Saturday was traveling through thermostat went out had me fix rite up. Very professional.
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June 2023 by jennifer carney
Good people. I haven't gotten them to service a vehicle yet, but I already like the way they do business.My son and girlfriend were on a road trip from VA to Ohio when our car catastrophically broke down. My son called all over to shops in town to see who could look at this and see if he could get back on the road. Everyone was busy, including Davis, but they told him they'd get him in in 2 hours. Checked it out, didn't try to do a bunch of work and take advantage of a kid who wouldn't have known the difference. Told him it was fried, let him hang out there a bit until we made a plan. I got there a few hours later, they treated me like a repeat customer. They also have let me keep it there for a bit while I make arrangements for the car instead of insisting I get it somewhere else, which would involve expense, towing, etc. If I lived in Beckley, I would absolutely be a customer here. In fact, I'm buying a replacement in the area, and am planning to make an appointment with them to check it out once I do. I believe you need people to work on your vehicle that you can trust and that seem like humans, not just drones who repeat scripts from a book. I look for that when I try to find mechanics. After being treated like this and reading the reviews of their great service, I would absolutely recommend this shop. Many thanks to Lenny, Jessica and crew!
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May 2023 by Joseph Tate
Holds your car hostage to shake you down for all you've got!Had a broken heater. They kept it a week, and said it was a resistor. When i came to pick it up said that it still didn't work, but that they did change the resistor. Could not produce the part they replaced when asked. Insisted then it was electrical in nature. They told me it would total around $150, I said "it's an old car, if it's any more keep me in the loop it will not be worth it".They call me a few days later saying it's"fixed". They demonstrated their definition of fixed, which meant that a crude toggle switch attached to exposed wires now dangled from the busted passenger-side dash.It came to over $300. For a heater in a 2002 model vehicle. They would not give me my car until I payed.
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May 2023 by Kelly Sanko
We are so grateful that this business was open until 3 p.m. on a Saturday. Our steering went out at 11:30 a.m. on a Saturday that happened to be the first full day of vacation. They got us back on the road that same day.
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December 2022 by RB Stone Music
Great people and service! I showed up at 8 am on a saturday traveling thru. Jess and Austin the mechanic were all happy to see me. Didn't try to over sell me quite the opposite. I even told them to charge me more than they were going to and had them do an oil change to make extra money. Highly recommend!!
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August 2022 by Living Artisan
This is a trash garage with horrible business practices. The employees were high, the owner is rude and abusive. There is no security in the parking lot and they have a problem with catalytic converter thieves. Incompetent, corrupt and overpriced.
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July 2022 by Alexis Miller
Always friendly, helpful and very knowledgeable. They go above and beyond to take care of their customers.
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July 2022 by Sebastian Yo
I had my jeep dropped off at Davis and I told the woman up front that I needed it done that afternoon and she said she'd do her best. She called me at 4:00 something and said "your car's ready" all I have to say is thank you to the lady up front for getting my car in and to the mechanic for getting it fixed so quickly! The service was great.
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July 2022 by Debbie Marshall
Genuine concern for the safety and well-being of every customer. I would never hesitate to take my vehicle there again and again! Outstanding customer service. Everyone there is very professional. Quick service and attention to detail! Give them a call. You won't be sorry!?
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June 2022 by Eric Reynolds
Went above and beyond what most mechanics would be willing to do. Was traveling and had to make an emergency stop in town for maintenance. Had me back on the road in less than a day for a major repair. 10/10 would recommend.
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June 2022 by Jayme McKinney
Great service and staff. Thanks again for your A-1 service at Davis Auto
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September 2021 by Jolene Anderson Austin
We want to say this is the best place around. We are a family from Cleveland that broke our caliber on the way home. We called and Lenny took pity on us on and got us fixed right away. He could of charged us a fortune and we wouldn’t have had a choice being out of towners. He was fair, kind, and knowledgeable along with his fantastic mechanic. Huge Thank you send from us Clevelanders
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August 2021 by I B Funny Man
Absolutely GRAND…Wifey & I on our way back from vacationing in Kentucky had issues with what we assumed was brakes and rotors because of the loud grinding noise and stability censors going off & on. So we found you guys on Google, you got us in immediately, and we’re back on the road in a little over an hour. For ball bearings, thank goodness for you all. I’ll tell you from past experiences, mechanics would’ve repaired what I thought was wrong initially (brakes and rotors), & said by the way the ball bearings are bad. We thank you for your honesty & swift hospitable service! “On The Road Again!”. Thanks Gentlemen! -The Hymes Family
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August 2021 by Robbie Ward
The woman who works the desk is very kind, however when I went in to drop off my car for repairs, I was talked down to by the manager/owner in a way that was shocking. I ended up walking away. I understand, as a business owner myself, that there are rough days, but this guy didn't let up. I don't recommend this place for service work. This is the first review I've given on Google thats less than 4 stars... im not that kind of person...but this experience was discouraging and I want to save others from it.
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June 2021 by Locke Kaotix
Called and setup appointment for inspection sticker waited for the time and when I showed up was told that they couldn't help me
