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June 2023 by SgtJason
The person I dealt with was friendly and helpful. He was able to accommodate a delivery to my wife at her work on the same day at very short notice with a beautiful set of flowers. Was very happy with their service.
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February 2023 by Robin Fisher
Great place to get your loved ones flower arrangements.
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December 2022 by Rebecca Sigmund
A friend sent flowers for my mothers memorial and they were stunning. The roses were some of the largest I have seen.
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July 2022 by David L Gibson
I live out of state and needed flowers for my nephew's funeral. I used a website that I later found out the florist doesn't manage themselves, that's important because the website charged my card an extra $80.00 for the flowers I had delivered after the fact and refused to reverse the charges until I literally raised extreme chaos. Then I found out the main arrangement I ordered from the website wasn't created by the florist to look anything like I expected. I'd never known if not for the pictures my siblings provided of the funeral. When I called the florist, because I had gotten a text from the website saying the flowers had been delivered.. when in fact they had not.. the person who answered my call was extremely rude.. and then left me an extremely nasty worded email with I quote " I'm sorry you didn't enjoy your beautiful flowers" by your review, if your looking in the Raleigh county WV area for flowers for a funeral. I'd say look elsewhere.
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July 2022 by Susan Brunk
Very friendly staff was able to take care of my order very quickly, I will definitely be doing mire business with them in the future !!
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May 2022 by BEVERLY WEIS
Order was wrong and when asked to fix it, they got attitude. After much debate they came to funeral to fix the problem but was very rude. AT the funeral home!
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December 2021 by William Dunford Jr
Quality work and materialsFriendly staff !???
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October 2021 by WVgirl1 through&through
The flowers were ordered on Friday and when I received them on Monday they were pretty wilted and floppy. They definitely weren't worth $60!
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May 2021 by Shavonne English
The worst experience ordering flowers! The first and last time I will order from this place. If I could give a zero, I would. Rude owners, poor quality and half dead flowers upon deliver, over priced, horrific customer service and 100% misrepresentation. Kroger flowers look 1000 times better.I'm a firm believer in supporting locally owned businesses, but not this business!
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February 2021 by Brittney Cashman Price
My fiancé ordered flowers to be delivered to my work for Valentine’s Day. The flowers that I received weren’t even close to the picture of what they were supposed to be. The arrangement was supposed to have pink and red flowers but the ones I received were orange. The gentleman that dealt with the matter was extremely unprofessional and rude. They issued us a refund and then came and got their flowers. Which is fine. When we tried to figure out why they weren’t even similar to the picture we were told to “deal with it.” Will never deal with this florist shop again. Worst experience ever.
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July 2020 by Shannin Williams
One star only because I couldn’t give 0 stars! Worst customer service I’ve ever experienced in my life! When trying to explain flowers I ordered were not received I was literally told to shut up and listen! Unbelievable!! I’ve used this florist for years and soon as I have a problem I’m told to shut up and no resolution or concern for my bad experience! I will share this experience with every coworker, friend and family member I have so they know to choose any other florist in Beckley other than Dias!
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July 2020 by Shanan Will
Worst customer service I’ve ever experienced in my life!! I Will never use this florist again!
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July 2020 by Samuel Jones
I've never had to order anything for a funeral before so I was completely lost, I called and was met with the friendliest service, even helped me put an idea together and assured me they would give it respect and they did exactly that. I arrived at the funeral home today and found the flowers were perfect and very well done, I cant thank this company enough for doing such a fantastic job. I couldn't recommend them enough. God bless you folks and thank you again.
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August 2018 by Shirley Lynch
Most disappointed with the foral arrangement. Paid $100.00 for the largest arrangement and it was so small. Was told it would be big. Never use again.
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December 2017 by Tommy Trail
I've always been happy w/my and my family's orders. Good quality/ good orders and the owner of Dias Floral always goes above & beyond his services. I give Dias Floral, Beckley WV 5 stars... the best in Ral. Co!!
