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January 2024 by Dennis Adkins
Very friendly and welcoming. Always take the customer care approach to accommodation.
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January 2024 by Gary Swope
Very impressed with overall customer service and friendly staff.
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December 2023 by bryan clark
Not much of a selection but employees and pup were awesome
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September 2023 by J Brown
Rented a car while my vehicle was in the shop. They picked me up at the shop. Didn't take long for me to be driving off. Friendly staff. Would recommend.
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September 2023 by Mike Lambert
Great staff, will help you all you need. We rent from them multiple times a year for a week at a time
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July 2023 by Shawn
Horrible experience. Do not go to this location. Apparently all of West Virginia Enterprise doesn't do one way rentals even if your car breaks down. Even tho another state enterprise will be more than helpful.
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July 2023 by laverne tyree
This location consistently provides outstanding service. Thanks !
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June 2023 by Leigh Ann D.
I have rented from this enterprise office several times in the past and at least three times in the past year. The staff is very professional and helpful and they do their best to give me the best price. I will be a repeat customer.
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May 2023 by Brandon Johnsen
I've rented from them twice and both times have been terrible experiences. No pickup options available and the experience seems to be "why don't you come to us".The first time I used them I called in advance to make sure a car would be available since I was doing a last minute booking. They said yes they had one and when I got there they said there was no rental and I would have to wait. 3 hours later I got a rental car.Wish I could go under 1 star
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March 2023 by Lora Carter
Very nice people and they'll go out of their way to help u. I loved my rental experience with them and will definitely be going back.
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November 2022 by Rose Duncan
Absolute worst place to ever try to rent a vehicle they do not ever have anything they say they have to rent online and I will also discriminate to your face when you go in the office.
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September 2022 by Todd cottingham
Kendra was awesome in getting me into the right car while my vehicle was in repairs. Very clean cars, excellent customer service, definitely recommend this location.
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July 2022 by Holli B.
Extremely poor service!! Employees were very unprofessional, in how they handle business and how they are dressed. You would have thought they were customers off the street if they weren't behind the desk. The male employee working lied directly to my face. They literally rented away the vehicle I was reserved after I drove 7 hours to pick up just moments before I arrived. They did not apologize but said it was "miscommunication" I'm sorry but it was poor management not miscommunication. Own up that you can't and didn't do your job!!!
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July 2022 by Jeff W.
On July 5, 2022, while enroute from Virginia to Ohio, we had a car problem which resulted in the local Toyota dealership to have to keep our SUV for repair. Contacted Enterprise and reserved a Standard SUV and was given a confirmation number. When arrived at this business prior to their closing time, the doors were locked. After knocking on the door, finally a person came to the door, and I showed him the confirmation information. He said all the vehicles they have was going to the airport and he didn't have a vehicle available for me regardless of my confirmation number. He then closed and relocked the door. Thanks to Kevin, L&S Toyota Service Manager, who transporting me around due to the heavy rain, for taking me to the airport where I was able to rent a SUV from Hertz. I have used Enterprise in the past and after this experience, I will never again utilize their services.
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May 2022 by James Mitchell
Great experience renting at Canterbury location. Lady working (don't remember her name), was there when I picked up and brought back my rental. Very friendly/ efficient. Also after I brought my car back, an employee (didn't get his name),took me back home. Much appreciated! Great place to rent from!
