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February 2024 by Brianna Burgess
Employees were absolutely disgusting. So rude and rushed us out of the store so they could close the doors 15 minutes early. Rolling their eyes and talking about my friends and I extremely loudly as we walked out of the doors. Very sad to witness and experience considering how nice and considering we were the entire time to them and their time.
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January 2024 by samantha allen
I loved this Goodwill growing up…and still do…however with that being said it has gone WAY down hill . The store is absolutely disgusting. And they have it packed so tight you cannot walk through there especially when it’s crowded ! I know they are moving soon and I hope they keep it clean and that things are more spread out so you can actually shop and not have people on top of you .
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November 2023 by Marla Reed
This goodwill is always a mess and dirty. Then the manager and a worker was sniggering and making fun of customers while I was in the checkout line today, their names were Diane and Shelby. This was very unprofessional and Rude.. two customers complained in front of me. 1 they told she needed to either stay in the checkout line to pay for her stuff or move to the back of the line when all she was doing was looking at a shirt near the checkout... the next one behind her was a man and the redheaded cashier told him she entered a holloween costume contest and lost but he could win without a costume, then laughter and sniggered at him. He spoke to me outside afterwards and said they are always rude to him like that. I apologized to him and told him they were no since for that. Then rude to me when I asked to check a light. Please take care of this matter.
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July 2023 by Karen Beyer-Jones
Next time I have stuff to give away, it’s going to the landfill. Beckley has the grumpiest workers they could find.
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June 2023 by Kim MissFixit Grisham
Great staff... The store is very organized and clean... Lots of treasures...
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May 2023 by Kim Grisham
Great staff... The store is very organized and clean... Lots of treasures...
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May 2023 by melissa Dean
This is a very small Goodwill Thrift store. However, the prices are amazing, the atmosphere is comfortable and the employees are very kind. Compared to the other Goodwills in the area, this is my favorite by far.
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May 2023 by carly 14
I could spend hours just browsing. Sometimes I find some things and sometimes I don't l. But I love looking. Friendly staff.
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March 2023 by Kaitlen Whitt
The staff are all very welcoming, but prices are just too high for donated items. Also lots of items are pulled to post online and prices there are nearly what they would be new. A really disappointing system. Hopefully things will come down soon so folks can shop affordable and sustainably.
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March 2023 by Tammy Estep
This is a smaller Goodwill, but I love going over and rummaging through the shelves to find the treasures. That staff is usually very nice, but the girl at the register today, not so much. The prices are decent, though I am disappointed that they are not giving out the discount cards anymore. That will certainly decrease my trips to buy larger amounts.
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February 2023 by socks
horrible customer service they never answer the phone and when they do it’s a horrible blaring ringing.
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December 2022 by James Vannatter
This place is a great second-hand shop. There vintage merchandise and seasonal merchandise here lately seems to be right on point.
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December 2022 by Emily
It’s always busy here, but you can find at least an item or two if you really look.
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October 2022 by Aimee Cadle
Love this place but, sadly slightly over priced... But you can find some treasures, good items, and clean store. Some things have a good price tag on them though, just certain items is slightly over but, I stop routinely !
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October 2022 by Jennifer “JenniZeMo” Morgan
Has lots of neat stuff. Even if you don't find that perfect thing you want. If your anything like me, you can spend hours just looking.
