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March 2024 by Eric H.
Great service and knowledgeable staff. Best place to buy a Tempur-Pedic mattress set.
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November 2023 by Michaela Butler-Ansley
Matt was awesome! He didn’t follow us around the store bugging us. He gave my husband and me space to browse then asked if we had any questions. Matt answered all questions we did have and gave us pros and cons of each bedroom suit we looked at. Very happy and we purchased that day!
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November 2023 by Darla Guy
I always find what I’m looking for at this location in Beckley Wv.Delivery was free, veterans discount was fully applied. The service was completely with ease. I wasn’t followed around like I was being rushed. Our consultant Jamie Tessman was very helpful. I couldn’t ask for a better customer service representative. She is awesome. Thank you Jamie for making my trip from Charleston Wv to Beckley the best shopping experience we’ve had since we started looking for the right recliner for my Veteran! I’m very satisfied! Now just waiting on delivery. So excited!
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November 2023 by Aaron Komorowski
Both times I’ve been to the store to purchase something I’ve dealt with Sage. I highly recommend him. He is top notch with outstanding customer service. I will continue to do business with Grands and Sage in the future.
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October 2023 by Dawn Pachuta
Sales and delivery people were extremely helpful and nice. We are very pleased with our experience
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October 2023 by Geoff Vandall
Excellent customer service from top to bottom. Received my furniture in a very timely manner and love the quality. Highly recommend these guys!
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September 2023 by Michele Vickers
We had been searching for queen size bed rails both online & in furnishing stores. We had been told this very day that more than likely they would have to be found at an antique store due to the age of our bed. Thankfully we stopped at Grand furnishings & were shown exactly what we needed by Mr. Terry Ferrell. He was very attentive & courteous. We should be able to get them tomorrow & get those mattresses off the floor. Thankful to have that job accomplished!!
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September 2023 by Cathy Davis
I had a very good experience with Grands. They let me look around as I wanted and checked back on me periodically. My salesman Matthew Johnson was friendly and efficient. The checkout was pleasant as well. Mrs. Johnson was very sweet and made it a great experience!
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September 2023 by Joyce Lovell
Sales person was very nice. I thought price was satisfactory. Not happy about wanting $15O to bring into house and set up. Elected on free delivery in hopes I can get it in by myself. Can’t give an honest review until delivery is made and chair in my possession.
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September 2023 by Karen
This store has pretty much furnished our home. The consultants are very helpful, personable and professional. I do however miss the 'old Grands' where they met you at the door and offered you a Coke or a water. I thought that was the neatest thing. But that is another tradition that is no more.
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September 2023 by Carly Norosky
Kenny at Grand Home Furnishings in Beckley is so thoughtful, helpful and courteous. I will always buy from him!He makes buying from a large furniture store (an experience that can sometimes be intimidating dealing with salespeople) a very happy and pleasant experience. I also feel I got great value and quality items at the best price. Thank you, Kenny!
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September 2023 by Cheryl Caudill
Loretta took me to the exact living room suite I was searching for after describing to her what my husband and I were wanting. She was very knowledgeable and made my experience stress free. Thank you Loretta.
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September 2023 by Maggie Crist
Wonderful customer service! Very fast and to the point. Salesman didn’t try to push anything extra and was very professional and polite!
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September 2023 by Marlene Honaker
Very friendly, patient, and scheduled a quick delivery date which isn’t hear yet. Sage, our sales representative, was very helpful and nice.
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August 2023 by Joseph Blevins
Wonderful Service !! Worked with us to find our perfect mattress and adjustable frame!!
