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December 2023 by Rachel Curry
My appointment was at 2 when I walked in I was not greeted I've sat here for last 36 mins and watched employees eat at their desk while playing on their phones, listened to countless conversations about their personal lives this is absolutely ridiculous and uncalled for and then after sitting here for 39 mins being ignored I'm brought a paper to fill out that I could of been filled out 39 minutes ago
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April 2023 by Janice Carruthers
I set up my appointment online and Jackson Hewitt prepared my taxes the same day. I arrived on time and only waited a few minutes while filling out paperwork. The tax preparer's name was Christy. She did a fantastic job. Well pleased with the tax service.
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March 2023 by Jessica Collins
Definitely recommend Jackson Hewitt in Beckley,WV. Been going there for 5 years. Heck. Maybe longer. They are cheaper than H&R Block. They have flexible hours. Very Friendly and welcoming. And they have always been overall fast when getting our taxes done. As fast as you can with taxes. l.o.l.We will continue to go back to Jackson Hewitt. And we definitely recommend them to our friends.
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March 2023 by N Crump
Jackson Hewitt is the best place to get taxes done quickly and professionally. Staff, knowledgeable, friendly and prompt
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March 2023 by April Franco
Professional and friendly service.. AND I got my refund in 3 days! ?
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March 2023 by Krystle Humphery
They always get it completely right. they're very friendly. The fees are outrageous though
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February 2023 by James Dangerfield
They are good people to do your taxes and can trust them to get you the max amount on your tax return
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February 2023 by Chelsea Dickens
Always the best service around! Will never let anyone else handle my taxes
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January 2023 by Tammy Belcher
Very good customer service. Always please with the outcome of my return. Been doing business with them for 10 or more years and will continue to do so.
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January 2023 by Brittany Hedrick
Repeat customer (5+ years) at the Beckley WV, Nell Jean Square location. Great service and friendly employees!
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January 2023 by Nancy Withrow
Had a little difficulty at first, when I came for my appointment, the girl that was on duty, didn’t know how to do my taxes. When I returned on Friday, everything went well, she was very nice.
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November 2022 by John Lewis
My tax preparer, Melissa, was courteous and explained everything to me in a down to earth manner. I got in before the time I was supposed to. Beat at all, this was on a Saturday. I thought it would be crowded, but it wasn't.
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April 2022 by Chuck Ellis
I found that they were very polite and courteous I use them quite often. They do a really good job. I enjoy the rapid refund it really does help a lot. I would recommend going there.
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February 2021 by Heather Bragg
Called on Saturday and made an appointment to file taxes Tuesday at 5. Here it is Tuesday and im sitting here and they are closed!!! Not suppose to be closed until 6! Very frustrated
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October 2020 by Janae Smith
Thanks to JACKSON HEWITT I've been waiting on my return for 9 months . Customer service was TRASH
