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April 2023 by Bob Matson
There are always donut holes, a cheap and quick morning snack.
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September 2022 by Allyson Gill
You need to fix your parking lot. Today I twisted my ankle in the little pothole because I didn’t see it and fell hard onto the asphalt. My hands are scraped, my ankle is killing me, my knees hurt and my hip from falling. Luckily I’m not an elderly person! These holes are riddled throughout your parking lot and pose a serious trip/fall risk! Now I have to go back to work in pain. All I was trying to do was pickup my prescription on my lunch break.
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July 2022 by Joey Akers
Very rude customer service on 7/12/22 at the customer service desk from a particular employee. Also while at the service desk, I was injured; the next day I’m still in pain. This same employee offered no assistance, no concern whatsoever—actually ignoring me—while I yelled out only two feet away from him/her, more than once, that I was being injured. Afterward, the employee’s response to my comment about his/her total disregard to what just occurred was, “What did you want me to do about it?”
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March 2022 by Denise Brown
good worker very nice people
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February 2022 by Billy C.
This has been my go to Krogers since I moved to Beckley 2 years ago. Workers are very nice and have what I need. Every employee I have dealt with have been nice and professional.
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December 2021 by Jeremy Roncaglione
Good people good food. They Have what you want!
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December 2021 by Bernard R.
The website said that the pharmacy opened at 9 AM I Showed up at 9:10 and there was a notice that the pharmacy was opening at 10 doing only vaccinations between nine and 10. of course there was no one there.
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October 2021 by Mike Honcho
The store usually smells so bad it’s hard to make it past the front doors. Their prices are fair and the cashiers are fairly competent. The customer service area is horrible at you will stand in line for anywhere from 5 to 45 minutes for tobacco or a money order. Their only saving grace in my honest opinion is that they are always stocked with extremely well that is if you can get past the smell.
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October 2021 by Chris Bloomfield
All around good experience shopping here. Produce department was good. Descent prices and selection. They have a fuel center to use your points at. Self check worker was sorta nice, almost.
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September 2021 by Dennis “Redneck” Wiley
Excellent food and great service
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August 2021 by Michael Kidd (Mike)
Nicely stocked very courteous, and very clean and I would recommend my friends to go to kroger.
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May 2021 by Susan
Did you know that Kroger at Beckley Crossing employs a Fairy Godmother? Her name is Glenna and she works in the Floral Department. She "saved the day" last week after I purchased a corsage on behalf of my son at a highly rated florist nearly an hour away. I was devastated when I picked up the flowers; they were inferior and unattractive. In a panic, I remembered two years prior when Glenna had constructed a charming wristlet for another event. I crossed my fingers and called Kroger.....did she still work there, I wondered? Oh, yes! Although she was busy with a full wedding order, she took the time to design an utterly gorgeous corsage befitting a princess! I am convinced that Glenna has a magic wand. The flowers were sparkly, soft, a perfect compliment to the formal ballgown. I was so relieved, tears welled up....she must know how grateful we all are. So, thank you Glenna the Fairy Godmother for waving your magic wand. You took dust from a shattered expectation and turned it into a dream come true.
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December 2020 by Heather Brewer Poland
One lane, no bagger and no manager on duty
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December 2020 by Daniel C.
Really large selection, but high prices overall. It's also the only place in town where you can see 100 people, and literally everyone is wearing a face diaper. Feel free to stop by if you like living in a George Orwell novel, but try Aldi in Christiansburg if you want to be around less uptight people, and also save 20%.
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September 2020 by Dennis Wiley
Excellent food and great service