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January 2024 by JasmineBurleson92
Ordered my mattress November 15th 2023. Still have not received my mattress and it is New Year's Eve.... Was supposed to get my mattress within 7 to 10 days... No phone call, so I called the store. Supposedly the mattress is on back order. It would have been nice to get a phone call or a text saying that. Weeks go by and I finally get a phone call saying my mattress should be in that day and they will call me the next day to figure out what time they should deliver... And again, no call back. I have no idea what the hell's going on with the mattress I ordered and when the hell I'll get it... Very irritating. If I would have known my experience with this mattress store would be like this. I would have never ordered in the first place. I would have went somewhere else.... Lesson learned.
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November 2023 by Nina Shirey
We’ve purchased several beds from here, as we have an ABnB. Outstanding service and prices! Highly recommend!
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November 2023 by robert mcpherson
Worst place to purchase a mattress. Employees have no knowledge about mattresses and overcharge. You can get better mattreses at a cheaper price from Walmart delivered to your front door. Why waste your time.Reply to mountaineer mattress: I definitely wasnt undercharged you had to cancel the order we placed the day before because you didnt offer the mattresses you picture online on sale unless we waited 2 weeks and picked it up ourselves. Look at the price of your mattresses up and the price everywhere around you has is a 300.00 cheaper than what your store offers. Better customer service and delivery to the home.
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November 2023 by Bryan Merchant
Great service! Outstanding customer service and product. Love this local owned shop
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September 2023 by Colleen Broyles
Definitely the place to go. We did not feel pressured but rather like we were taking to a friend that gave us his own experiences and recommendations instead just out for a sale. Extremely helpful, knowledgeable about the products, and the prices were fantastic. So glad we went here before trying one of the big name stores.
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September 2023 by Caitlin Freeman
My husband and I just moved to the area and needed a bed the same day. We came here based on the great reviews and were so glad we did. From the moment we walked in we were treated like family. The entire process was quick and painless and we got an amazing deal on a really great bed. I’d recommend this place to anyone shopping for a mattress in the area! Thanks y’all!
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July 2023 by Kinsey Ritterbush
Woot woot
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April 2023 by Adrienne Curtis
Best customer service I have experienced while purchasing furniture. Not to mention very affordable. Love this place.
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April 2023 by Kelley Buckley
Great service! Definitely recommend checking them out!
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April 2023 by Kayla Miller
Friendly staff, locally owned, and awesome deals!! Go here!
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March 2023 by Serina
The custom service was amazing here! They were closing in 30 minutes, I called and the young guy (I think Tristan) said “Come on down, I’ll wait for you! He explained everything in detail & took his time! Left with the most amazing comfortable mattress ever!! 5 stars!⭐️ ⭐️⭐️⭐️⭐️
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March 2023 by Cleavie Hager
Very Polite And He Made It Easy
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March 2023 by Leah Hill
Great Customer Service! Took wonderful time and effort to help me find the best mattress.
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March 2023 by Erica Edmonds
So many great options to choose from! Excellent customer service. We got our son a mattress today and will be coming back soon for one for our camper! 10/10 service!
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March 2023 by Eddie Clarke
Wonderful service great prices