-
February 2024 by Tammy Neifert
The room was filthy, hair on bathroom floor and in the bed, food left in fridge, empty box of kleenex, bottle caps under edge of bed, dirty toilet and dirty mirrors. Won't stay there again.
-
February 2024 by craig johnson
Worst place to stay, got attacked by some drunk women for no reason, cops called, they left, scumbagsAll...
-
February 2024 by Darrell Perkins
Been staying here for years, 50 nights/yr Very disappointed this morning 2/6/24 they have stopped hot breakfast will be looking for new hotel in a few weeks if they don't bring back the hot breakfast.
-
February 2024 by jeffrey James
New owners has taken the kitchen from a 4* and now it's not even a 1* , hey management bring back chef Jeff, one of the best I have ever seen.
-
February 2024 by Tammy gunnoe
HelloWe stayed here January 26 of 2024I advise noone to stay here we found a crack pipe turned it in ...and all they was going do ten percent next stay no noit was dirty ice bucket didn't have a bag to put in bucket bucket was dirty...Carpet had burnt stains even me my husband dont even smoke cigarettes....If you drink do drugs and dirty this is place for you we will never ever stay here.The hotel was Beckley wv Harper roadOh and the breakfast has 3 ounce cups to drink of had sausage biscuit and little bit scrambled eggs...Noteworthy details: Was dirty for drug heads come here we don't drink or do drugs never coming back here....
-
January 2024 by Philip and April Dibble
Spent 4 days here dur8jg a snowstorm while my truck was being repaired. Room was super clean, hallways were clean every staff member was wonderfully pleasant. Breakfast was above expectations. Couldnt have asked for a better experience. Will come back again. There is room for a truck or 2 on the Mcd's side of the building, pets are alllowed with a pet deposit. Outstanding motel, deseves more than 5 stars.Rooms: Very clean and quietNearby activities: Tons of food options nearbyWalkability: Tons of restaurants within walking distanceFood & drinks: Continental breakfast is great.
-
January 2024 by Heidi S
I booked online through the app. My reservation said pet friendly king size bed and got there and they said only had 2 double beds. And then the room seemed clean at first, but then noticed a ladies hair tie that was not mine on the night stand and paper that was scribbled on. Began wondering if the room was really that clean. Bed was hard but I can only think of one hotel in my travels that didn’t have a hard bed. Only thing that saved this place was the staff was stellar and super friendly.
-
December 2023 by Amanda M.
I did not check in or go to breakfast so I can't comment on that. When I got to my room there were fruit snacks on the floor and trash.
-
November 2023 by Ronald Sheats
Room was clean. Close to the interstate. Staff were friendly.Food & drinks: Breakfast was a let down. Food was slow to be replenished. Ran out of plates and plastic ware.
-
November 2023 by Scott Eddy
Beds a very uncomfortable and they told us no hot water. But was very tired from traveling so we stayed. Price wasn't $115 as shown it was $141
-
October 2023 by Tess Penta
I had high hopes for this hotel because of the good reviews but unfortunately i found everything pretty bad. Room was very clean and didn’t smell but there was absolutely no hot water to wash your hands let alone shower. Barely lukewarm water. Room was very dated and the use of space was bad because of the dated furniture. Two people could not move at all around the bed. Breakfast looked good but the cereal bowls had to have been purchased for $.05 each. You could barely put two spoonfuls pf cereal in the bowl let alone adding milk. Sausage and apple juice was good but my bf said the waffle syrup was the worst he has ever had. Just very disappointing in all the important ways.
-
October 2023 by Tiffany Royal
Room was dirty toilet had pee and hair on seat and in bowl and tub had hair. Bed sheets had hair as well. The bed was comfortable though!
-
September 2023 by Kacy Press
I’m not one to complain but I’m so disappointed. I use this hotel to stop between my Georgia to NY trip. I’ve stayed with them previous years with no problems. It’s the place I normally pick !BUT these last 2 times just totally infuriated me. I book months ahead to get the jacuzzi room. It’s my special week away I get each year to visit family and to take that one day to relax.1st night I pulled up - 7/31They said they over booked because a conference came in that day and they didn’t realize I had the room reserved. I mean I literally booked 2 months in advance. So we had to stay in another room which was okay but not what we booked. They said management would see what they could do. I left at 5am and they slid the bill. They charged me full price. I left as I was in a rush to make my final drive. I didn’t complain.2nd time I stopped 8/14They gave me my key and I was super pumped for my room. I walked in to white powder all on the table. Looked like cleaner just swiped over with a dry towel and spread it all over. Shameful ! I have a 3 year old. That could be so dangerous. Thank god I inspected. It ended up being on the cards on the table and of course one of the cards were rolled up. Hey party hard yall but please clean the drugs before my son goes in the room. The jet tub was dirty and the lady from the front gave me her cleaning stuff and I had to clean someone else’s filth because the cleaner was too lazy. Burn holes all over. Once again they said management would get with me and it never happened. They definitely lost a good customer and someone who was spreading awareness of their place for others to stay. Now I tell people to stay away. Just not happy and I’m so easy going most stuff doesn’t bother me.
-
September 2023 by Margo Johnson
My husband works out on the road and has been staying there for a month. Each week, they take out the hotel fee 2 times. The last week they took out 1200$. The manager refused to talk to him! If you stay there I would not put it on my card and if you do, I’d keep an eye out of them taking it out more times!Update one: we called the main office and they said “we see that they are doing it to others.Update 2: they took out another 56$. So in 3 days they took over $1200.
-
August 2023 by Gary L.
Room & bathroom is clean, check in staff were efficient and friendly, but room needs some serious help... if I wasn't so tired on the late night check-in I probably would've complained but since the bed and room are clean, I'm just gonna deal with it for the night
