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March 2023 by some guy304
They lie about hours! They don't answer the phone! They won't even answer the door when you knock after hearing them inside working!
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March 2023 by Avraham Chastain
I needed an emergency brake repair during a road trip. Roger and his associate were able to get parts for my vehicle within minutes and install them getting me back on the road in no time. Charged a fair price in my opinion. Thanks again for helping me get home safe.Service: Brakes
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April 2022 by Nicole Gillenwater
**JUST DON'T TAKE YOUR CAR HERE FOR MAITENANCE WORK**
- A mis-diagnosis cost over $2,500 for a replacement transmission (which ended up not being the problem at all)
-The old transmission was disposed of, or re-sold by RC Auto
- After picking the car up with the replacement trans, within 3 days the car was having the exact problem it was initially taken in for and was stopping in the middle of the road while driving.
- the first mechanic quit the week after this job was done
- Roger Cousins didn't "have the funding" to move the car to a reputable shop who had a mechanic on staff and told me if I towed it off the lot (to the same shop he said he was going to have look at the car) at my own expense, he wouldn't honor the warranty on the parts
- RC held the car on his lot for over a month before he hired a new mechanic to even look at the car, making work commute almost impossible
- The new mechanic took out a throttle body which was brand new, less than 3 months old, cleaned and replaced it and RC charged an additional $74.20 in labor
- RC was screaming, aggressive and threatening both on the phone and in person (I would definitely not recommend females going alone under any circumstances, I suppose he is used to getting his way by bullying)
- The pick up of the vehicle was one of the most unprofessional experiences in my entire life
- do a quick Google search on this gentleman BEFORE you hand this upstanding citizen your hard earned money.
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March 2022 by Kenneth Bibb
They have by far the best prices on good used tires and new batteries. It was finished quickly. Very happy with the service and will be a returning customer.
