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September 2023 by Emmet Millett
We were in Virginia and our Spyder came up with the “Limp Home Mode” light. The bike still ran fine. We got to the shop on Tuesday morning let them know what the issue is and they got the bike right into their shop. About an hour later they let us know the camshaft position sensor failed. They didn’t have any in stock. They asked where we were going and recommended 2 shops to go to. They also said if we can buy one to get it. We ended up having to do just that and a third shop was able to install it. These folks were great to work with!!!!
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July 2023 by Chris Bray
Excellent customer service. Made my purchase an enjoyable experience. Top notch outfit.
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March 2023 by Ross MItchell
Awesome customer service and support with my can am spyder. Everyone is awesome thank you
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October 2022 by Ben Durbin
Stopped in today as we were in the area on a camping trip from Ohio. Met John McCann and what a great guy. We wanted to see a Can Am Spyder up close and kick the tires as it were. John knew the answer to every question and the experiences of riding 2 wheel, Spyder, and trikes. We were just looking not buying as we have not taken a demo ride yet and SwampFox did not have a demo to try today. That being a disappointment but not the end of our ”just looking”. We will come across a demo ride one of these days. Thanks John for your time we loved talking to you.
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September 2022 by Cole Blake
Very helpful staff and easy purchasing process. Everyone over at swampfox was very nice to do business with. Highly recommend!
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August 2022 by Grady Bragg
I was pleased with the staff and service but definitely not the price. It appears I needed a fuel pump so I said go ahead at get it put on but the bill for the fuel pump was $439.00 no really ! I can buy on on line and that’s what they did and there only $90 I paid over $400 in labor on top of that I’m sorry it just don’t add up .
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June 2022 by Tim M
Will Smith was very helpful and knowledgeable. If you are looking for a bike, can am, sea doo or 4 wheeler, go talk to Will first!
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June 2022 by Karen Collins
They have anything you need. Nice guys.
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February 2022 by Carrie Creachbaum
Customer service doesn't end after the papers are signed and that is the feeling we got from this dealership. We purchased a 2022 CanAm Maverick XRC 1000R, after one hour and 7.4 miles we knew immediately it wasn't for us and was very unhappy with the SXS. My fiance' called Will to get an idea of what our options would be and he was basically brushed off and ignored. Thankfully we found another dealership that sold us exactly what we wanted with exceptional class, poise and service. In addition, we went back in to get a helmet after our purchase was ignored and had to dig in unorganized stacks of boxes to help ourselves. They got their money for the SXS and gave no service following that. We felt as if our questions and repeat business were almost a nuisance to the staff.
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December 2021 by Philip Ray
I was really pleased with my purchase from swampfox in Beclkley Wva. I have bought several units for years. This was one of the best experience I've had . I had the best . Her name was Candia in the finance department. She was really helpful and cares for her customers. These days that doesn't even exist Thanks so much Candia for all your help. I'm ready to hit the woods in my new Can am Xmr 2022.
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October 2021 by Ross M.
This is the best customer service I have ever had Hands down. Special thanks go out to the Owner, Jeff, and Howard. I had a small problem with my Spyder and it was fixed, it rides smooth now. You just can't find many businesses nowadays that put the customer before the dollar signs. Many thanks again guys
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September 2021 by Harley Snuffer
Very friendly personnel down home atmosphere very knowledgeable about their products
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August 2021 by Dennis Schaffer
They had a tire we desperately needed. Pricey but got us out of a jam.
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August 2021 by Warren Schaffer
My father, brother and I were on a multi-state motorcycle trip. My brother's rear tire unexpectedly started showing cords, and we needed a replacement ASAP. Swamp Fox in Beckley was the only shop within 3 hours that had a replacement tire, and could mount it. They were great guys, very accommodating, even offered us a decent cup of coffee. They did great work, and I would totally recommend these guys if you ever need a dealership in the area.
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July 2021 by Frank Guerra
The best ... u want good ppl taking care of you ... go to that place