U-Haul Moving & Storage of Beckley offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. Customers appreciate the convenient location and reasonable prices. The staff is generally friendly and helpful, with some employees going above and beyond to assist, such as directing customers to other stores or showing trucks even in bad weather. The availability of online reservations and an easy-to-use app for after-hours trailer returns adds to the positive experience. Many reviews highlight the value of using U-Haul’s "Moving Help" services, which provide reliable and less costly labor compared to other movers, resulting in fewer damages and lost items. One notable experience involved a staff member stepping in when a scheduled installer was unavailable, demonstrating good customer service. While some employees lack strong customer service skills, overall, the staff's helpfulness and the company's flexible policies make U-Haul a good choice for local and long-distance moves.
THANK YOU once again! Ragland Rd. U-Haul is the Best!
March 2024
Awesome experience. I showed up to get a hitch installed, but the installer called in sick. Steve stepped up and sent me to another store so I could achieve my goals. Good job Steve! Thanks!
February 2024
Small trailer not good anything going over 55 mph …horrible ride..
