U-Haul Moving & Storage of Beckley offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. Customers appreciate the convenient location and reasonable prices. The staff is generally friendly and helpful, with some employees going above and beyond to assist, such as directing customers to other stores or showing trucks even in bad weather. The availability of online reservations and an easy-to-use app for after-hours trailer returns adds to the positive experience. Many reviews highlight the value of using U-Haul’s "Moving Help" services, which provide reliable and less costly labor compared to other movers, resulting in fewer damages and lost items. One notable experience involved a staff member stepping in when a scheduled installer was unavailable, demonstrating good customer service. While some employees lack strong customer service skills, overall, the staff's helpfulness and the company's flexible policies make U-Haul a good choice for local and long-distance moves.
