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November 2023 by StacynGreg Atkins
I wish I could put no stars but google wont let me don’t buy from these con artists they will kick you when you’re down I bought a bike from them 2 days ago and broke my collar bone and was never able to ride my new bike I wanted them to take the bike back because I can’t ride it and I wanted them to cancel my loan and they told me to call a lawyer they are very friendly and work with you up front then stab you in the back later absolutely avoid this dealer at all costs they will absolutely hear from my lawyer
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November 2023 by Larry Bailes
It is rare these days to find a business that is more just selling. Recently had an issue with the battery not charging in our Teryx side by side. Discussed the issue with Trapper in United Cycles Service Department. Every question was answered with patient and a genuine desire to help. In the end, the Stator had failed and the machine was taken to United for repairs. The Stator and Rectifier were replaced and when we picked it up all the work was explained in detail. The work was completed in less than the estimated time of 2 weeks and well under estimated cost of repair and both are always welcome news! Great business and service…will definitely be purchasing from United Cycle in the near future! I have always said…anyone can sell anyone something the first time, but it is a Service Department that generates repeats customers and their experience generates new customers. Well Done!
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October 2023 by John Wojcik
The service department is fantastic! My side by side was serviced and some other work done on it. It was ready on time as promised, done at fair pricing and they really went out of their way to make sure I was well taken care of! Thank you!Definitely recommend United Cycle in Beckley.
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October 2023 by Eric Grindahl
On the road and needing a tire.I was in and out of United Cycle in no time.Nice balance on the tire, too.
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September 2023 by Jerry Duncan
Dear united cycle there is only one account. You can put it in through Google maps or through Google search. Yes I gave a one star to another business. I give reviews on the service.the products and the way I was treated at the time of service that was there's and yours. You want to look through my reviews go ahead. I see why I never bought from you all through out the years
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July 2023 by Pandora Thing
Very friendly staff. Clean store, lots of great vehicles in stock.If you don't use your helmet after you buy it, and determine it to be the wrong size, they'll let you trade it for a different size.
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July 2023 by cody lilly
10/10 would recommend great service and prices, super friendly staff, matt in the parts department has always helped me out with what i need and got the parts to me fast.
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June 2023 by Randall Stroup
Friendly staff, great service and fair prices. My DR650's clutch went out while traveling through the area on the TAT. United fit me in and had me on my way within 24 hours! (other, closer dealers would not schedule me for 2-3 weeks) I was able to finish my trip - 3500 more miles - with no clutch issues. If I lived in the area United would be my go to dealer. Thanks United! You guys Rock!
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June 2023 by Sabrina Brooks
Had a wonderful experience purchasing our Kawasaki Teryx Krx 1000. They went above and beyond to make sure we were happy with our purchase. They have been more than accommodating for the installation of our street legal kit. Skylar has been so open with communication and is really aware of the comings and goings of his dealership. They do not stop with their good customer service at the end of sale, it continues through your ownership and service of your vehicle. I am beyond pleased to have done business with them and would highly recommend them to anyone looking to buy a SXS, ATV, or any other recreational vehicle.
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June 2023 by Margaret Vance
I bought a few things here, I’m very satisfied with my purchase. The service department is wonderful, they do great work.
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May 2023 by Ethan Denning
Highly recommend them for parts and service very nice and helpful greatly appreciate them for giving me a deal for a tire that I couldn’t find anywhere 100% going back for any parts or any help I need
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April 2023 by Caleb Thompson
Bought a 2023 Kawasaki z400 from united in february, Process was smooth and Issac had me on my way in no time. Not to mention a few new friends!
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February 2023 by Chris Vint
Bought a 2011 Suzuki King Quad from them couple years ago. Paid cash for it I got it home no air in the tires the 4 wheeler ran okay for about a month but has not run right since. It only had 1200 miles on it I thought I was getting a nice 4 wheeler. I've only put 300 miles on it due to it not running properly. Just sets in my garage money waisted, to say I'm disappointed is an understatement. I talked to whomever at the dealership. They basicly told me to kick rocks. They said negative reviews don't effect there business. Said they might buy it back but never made an offer. Didn't offer to look at it nothing I guess that's how some people do business. Instead offering solutions and earing a customer for life they offered nothing but a broken down 4 wheeler thanks united for a very expensive hunk of junk.
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January 2023 by Tristan Toney
Love this place! Isaac was super nice and helpful! Matt, Christopher and Ben were all super helpful too! Go to them if you need anything!
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December 2022 by Kim Beckett
Very nice business! All departments treated us amazing! Got us what we needed quickly with no runarounds! The gentleman in parts I spoke to was Isaac and he was very kind and helpful. Everyone there is amazing though!
