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November 2023 by William webb
Bought a battery 1 year ago it started dying on me if not driven more than 2 days went to autozone and advanced auto had it tested they said it had a dead cell then I took it to Walmart (Crab Orchard) wva.. they put it on tester and I guess they were charging it at the same time so when it was checked they said it was okay because they were charging it and they would not replace it.. it was even the wrong battery I would have paid the difference but they said they would not exchange it.. because it's a good battery..I said that was because you were charging it..I told them about autozone and advanced auto, they said they don't take any one else's opinion.. spoke with the store manager and he was uninterested and quite rude..and said the same thing as the auto dept.I spoke to the 800 # to Walmart they said it's up to the store manager.. so Walmart screwed me out of a 3 year warrantied battery.. they lost my business..I hope they lose a lot more.
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October 2023 by James Jarrell
There was a little wait. However, they took real good care of me and my SUV. I will be back. Check it out.
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October 2023 by Roland Kincaid
I asked for 2 tires tried to tell me they couldn't do it
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September 2023 by Geneva Taylor
Buy new tires have them mount and balanced they put these big weights on the out side witch looks gaudy and none of them match craborchard lost two of my tires took them 5 hours for me just to walk back there find my own tires I paid for beckley done the balance job. Will still order tires cause of good price but will not have them put on no more here they could have put those on the inside ?♀️. And will call before I spend 5 hours waiting on them to be found before I pick up
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August 2023 by Trey Wiseman
There’s not a Walmart super Center tire place in Southern WV that will answer the phone before 8:20am. They opened at 7 and just won’t answer . They’re terribly lazy at MacArthur store. Like they all absolutely hate being there. Work ethic is a lost art in general.
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July 2023 by Ayana Jones
Same older gentlemen. Dark hair he's always teaching me something new about how to care for my car.
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May 2023 by Monica Yost
Well they may help most people but as for me I wasn't treated all that great wasn't explained things at all the lady working was just rude as could be so just heads up cause I know I won't be going back there
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April 2023 by Rachel
Needed service for truck on Easter Sunday. Pulled in and was immediately serviced, mechanics were very helpful and knowledgeable in removing dust shield from tire. Really amazing people
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April 2023 by Nicholas Milam
Had tires put on our vehicle, shop was fairly busy and closing time wasn't far away. Techs fit us in and worked diligently to get us on our way. Great job.
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February 2023 by Ryan
The mechanics do a decent job. No issues with them. However, I believe management has created staffing shortages. I'm sure it's not lower level management because much is out of there control. Walmarts up and down the east coast are known for having staff shortages.After my oil change was finished I had to hunt down the cashier because they had her stocking a shelf about 6 isles away from her register. Multiple people were waiting to check out. I decided to hunt her down and when I found her she apologized and said she was there by herself today. Come on walmart, you've made your money and put everyone else out of business for several decades, hire some people. Pay them a decent wage and they will stay.
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February 2023 by Tim Reynolds
I love the manager here. Always personable and kind. The staff do a great job. This is why I keep coming back.
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September 2022 by Rhiannon Lowe
They did a pretty good job. No complaints. Tires still intact ??
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September 2022 by Harlan spiller
Job was done quick, but they got grease foot prints on the floor carpeting of my wife's van... not cool!
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July 2022 by Timothy Louallen
They where very helpful and told me useful information that will help me in the future. I was in there with two other people ahead of me and I still didn't have to wait too long... I'm gonna continue to depend on the great service of Beckley Walmart Auto Care Center.
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May 2022 by Tracy Massey
The men who changed the oil in our vehicle was very nice & friendly. They did more than they had to out of concern for us. Much appreciated & will recommend them to others☺️Service: Oil change
