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March 2024 by Kyle Galentine
Has to be the worse UPS center around never scans anything and never delivers packages on time
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February 2024 by Kimberley
my package was opened and Items were stolen then taped back up and delivered like there was nothing wrong UPS hires thieves I would give 0 stars if I could
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August 2023 by Brian Hahn
This place is known for leaving items on truck from Charleston wv. That are to be delivered that day. It's sit there 28 hrs for next day because package was left on truck and not processed. Arrives at 0500 then misses delivery vehicles that leave by 0800. They don't care about the job they do. Just collecting paychecks. I'll never use them when have options.
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March 2023 by Sam Wojtaszek
If you have shipping needs or just using UPS then this is the place. Great young staff and do a wonderful job
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January 2023 by Bruce Gordon
Finally got the printer on Monday. It was delivered to the wrong address. Marsha contacted the driver and it was redelivered to me. The problem was the label. They cut off the second address 5 Alpine Ct. which confused the driver, when he only saw 5 Oglebay Park Estates and had trouble finding that address.
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January 2023 by Gregory Darnell August Lekanudos
I ain't received my last two pay checks
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December 2022 by Lawrence Bruce
Not a bad place for a local freight depot. I like the fact that it is manned in a professional manner. The place is well organized and tidy. The service is timely and thorough. Line-Haul is serious business, by golly. I'm waiving a big hand to you, Buster Brown. LOL And Saint Christopher always has your back when you que-up at the starting gates.Be safe and stay well,Larry
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July 2022 by Chadrick
Odd hours but nice to be a le to drop off packages for returns.
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April 2022 by WV Almost Heaven (Montani Semper Liberi)
Always a short, fast & efficient visit. In-Out, no fuss, no muss.
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February 2022 by Emily Franco
If I could give this location a 0, I would. These have to be the laziest drivers. Nothing but issues.
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October 2021 by Jeff N Tammy Barrett
The worker didn't act like he wanted to be there, but all went well
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April 2021 by Chet Ernest
Very nice staff. Pleasure
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June 2020 by Josh Schramm
yavonne is the supervisor, or so im told but when I call Marsha says shes in charge and doesnt answer to anyone. I ask to speak to yavonne and I'm told my name is Marsha and Im yavonnes boss. Her employee says he delivered my package so i must be lying
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October 2019 by Future Wormfood
Lost my package. Item is not replaceable.
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October 2019 by Amy Z
The woman who answers the phone, a long time employee at the Benwood location, gives misinformation to UPS customers about their store hours. I wanted to pickup a package on 9/17/19 and she informed me the office closed at 7pm. Arrived before 7pm to find out they closed at 6:30pm.