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February 2024 by jenn Dockery
Lenny the store Associate should not be in a customer service. He straight out said I don’t feel like going in the back to get that so you can compare.
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November 2023 by Laura Thorn
My husband and I got stuck on the interstate with a broken windshield blade in the dark and rain. Lenny helped us find the right size and change out the blade even right before closing. Saved a very very important road trip back home to see family. THANK YOU!!!!
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November 2023 by Anna stossel
Needed jumper cables and was able to find and get my car operational.
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September 2023 by Eddie Trexler
They have the part's I need in stock
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August 2023 by Margaret Popham
Thank you so much Cayman ! My mom broke down in her town of Berkeley Springs and I am far away in Baltimore...Cayman talked to me over the phone briefly, understood my request and assisted my mom and her vehicle to get back on the road back home !! Forever grateful <3
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July 2023 by Stephanie Earls
Purchased a replacement cabin air filter online, for pickup, but once I arrived at the store was told the item was actually sold out. Before I had time to get annoyed, the manager (?) said he was subbing in a higher-end, more expensive filter they DID have in stock. Sweet! Thank you, AAP. Thanks, too, for being open on Sunday, the day people who don't work on cars work on their cars.
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July 2023 by Karl Shrader
2 of the guys behind the counter need a crash course in customer service. You don't let a customer stand unattended while 2 of you look on the computer. Then when the phone rings you answer that call and ignore the same customer waiting to check out. In the last year the service has just went lower than low. The only bright spot I see is a new employee named Darrell. Going to be a long time before I go back though.
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July 2023 by Misty Hazlett
The first time I’ve ever been to a chain parts store and encountered a competent employee that knew what he was talking about. Highly recommend this location
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March 2023 by Kelly
Service was excellent. You man even installed my new battery for me at no extra charge.
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December 2022 by Zed P. Squared
Employees were very helpful, knowledgeable, and service was fast and efficient.
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December 2022 by Patty Coleman
Edgewater put ons your wipers so so nice
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November 2022 by Tommy D-basher
Good customer service. Knowledgeable.
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August 2022 by Heather Hoz
Usually get my auto supplies here, the guys at the counter are nice and helpful. Always fixing something on my oldies.
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August 2022 by Kayla Holmes
This auto part store is neatly organized and has all of your automotive needs.
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July 2022 by Firechief Sam Politano
There was a time not long ago that I wouldn't shop here. Who knew it took a pandemic to change the attitude of the help or it's probably because this store is in West Virginia where people are kinder then the ones in Northern Virginia.