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November 2023 by Renee Jenkins
Missy is always very friendly. I have rented a unit off of her twice now. My husband Rob and I always stop in just to see how she's doing and if we ever have a issue we always calls and she is always willing to help any way she can.
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October 2023 by JS
The registration process for a new storage unit was very easy and seamless. I have no complaints. I also really appreciated the quick follow-up by Missy to see if I had any questions or concerns about moving in.
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September 2023 by Google user
I have had a storage spot here since January this year. Missy has been truly wonderful with communicating any changes and sometimes reaches out just to see how I'm doing. She makes me feel like family. I'm very happy with the service.
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September 2023 by Lisa Shanks
I have had a storage spot here since January this year. Missy has been truly wonderful with communicating any changes and sometimes reaches out just to see how I'm doing. She makes me feel like family. I'm very happy with the service.
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September 2023 by Bäby Jädë
I have been with ko storage for 4+ years. Melissa has always been so helpful and courteous. I wish I could give them 10 stars!! Best storage place I have ever used.
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August 2023 by Christina Vogt
Missy at KO storage is fantastic. Her customer service rates one of best. The phone staff is also very helpful. I would definitely rent from them again.
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August 2023 by Michelle Youngblood
Missy is very responsive and helpful. This storage facility has great security so I didn’t have to worry about anything being stolen or vandalized. I’ve rented a unit there for over 10 years and never had an issue.
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August 2023 by Jennifer Macdonald
Great experience working with Missy from start to finish! Easy process setting up an account and paying online, plus very responsive. Highly recommend!
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June 2023 by Margie Smith
It was so easy to go on line and book a storage shed. The next day got a call every thing was all set. Thank you for making my moving plans so easy under a stressful time.
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June 2023 by Paul Breakiron
I have a unit in Berkeley Springs. Missy is amazing to work with. I’ve had my unit before KO took over; and Missy made sure the transition went smoothly. She is always available for when I have questions and concerns. In short: MISSY ROCKS!!
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June 2023 by Alyssa Bartlett
We have been working with Missy at this location for several years now, and have never had anything but a positive, pleasant , and friendly experience with her. She’s quick to notify us if any issues arise, and reaches a resolution seamlessly. The customer service she provides is top notch and to be honest one of the main reasons we opt to keep our unit at this location!
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June 2023 by sandy mellott
Great rental and customer service! Missy is a pleasure to work with. She was so helpful and patient when we needed assistance with our non profit storage unit as well as my personal one. Units are clean, secure and easily accessible. Highly recommended!
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June 2023 by Danielle Carbaugh
Missy is absolutely amazing! If you need anything, she'll help you the best she can, she's just a call or message away! I would definitely recommend anyone to rent from her!!!
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May 2023 by Owen Bales
Missy is as good as they come! I went there late one night to get some last minute stuff for my son's birthday party. Not knowing they don't allow access after 9p.m. I called her and she got right back to me and help me out! She then followed up and hoped the party went well. She is great and me and my wife live dealing with her!
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May 2023 by Kyle Hoffman
Great experience with KO Storage. Missy was very helpful in getting our storage units set up and answering any questions we had. Storage units were clean, easy to use, and offered plenty of space to access. Will definitely use again in the future if needed.
